Senior Director
hace 3 semanas
Senior Director - Network Customer Experience We are seeking a Senior Director of Network Customer Experience to lead customer-facing network strategy across consumer and enterprise environments. This role acts as the bridge between Networks, Product, Marketing and Customer teams, embedding customer experience into network planning, optimisation and delivery. You will drive measurable improvements in network satisfaction, reduce churn, improve service quality and support revenue growth across large-scale, complex environments. Key responsibilities Embedding the voice of the customer across all network domains Leading CX initiatives to reduce network-related churn and complaints Owning CX data, insights, dashboards and performance KPIs Managing critical escalations and customer-impacting network events Driving data‑led prioritisation of CX and network investment programs Leading cross‑functional teams and mentoring senior leaders Influencing at Executive level and representing Network CX in senior forums About you 10+ years' experience in technology, telecoms or complex infrastructure environments Proven leadership experience managing cross‑functional teams with a strong customer‑centric service mindset Deep expertise in Network Experience Strategy, Net Promoter Score (NPS), network satisfaction drivers, and delivered network experience Strong understanding of mobile networks (4G, 5G) with hands‑on experience in Network Performance Optimisation (NPO) Experience launching new functional teams and business lines, including ideation, incubation, development, and scale‑up This is a high‑impact leadership role with responsibility for improving customer experience across millions of connected devices and optimising multi‑billion‑dollar revenue streams. If this role is of your interest, please do apply or call Andy @ . #J-18808-Ljbffr
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Director of Allied Health
hace 3 semanas
Osterreich, Perú at A tiempo completoA director-level role leading allied health services across a multi-site regional health service in Regional Victoria (2‑hrs from Melbourne). This position reports to the Executive Director of Care and plays a key role in service strategy, workforce performance, and clinical quality. The role Lead and set direction for all allied health services Oversee...
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Executive Director, Public Sector Consulting
hace 4 semanas
Osterreich, Perú at A tiempo completoA governmental consultancy service is seeking an Executive Director to lead Queensland Government Consulting Services (QGCS) in Brisbane. The role requires a strong understanding of government processes and senior leadership experience. The Executive Director will oversee project execution, engage with clients, and drive capability uplift for government...
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Regional Growth
hace 7 días
Osterreich, Perú at A tiempo completoA regional development organization is seeking a Director of Regional Development (DRD) to implement strategic vision and provide leadership. The DRD will engage with multiple government levels, highlighting the region's competitive advantages to stakeholders. Applicants should have senior management experience and Australian work rights. The role includes...
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Campus Strategy
hace 3 semanas
Osterreich, Perú at A tiempo completoA leading independent private school is seeking a visionary Director of Infrastructure, Development & Strategy. This full-time role oversees infrastructure planning and major projects, ensuring alignment with the school's strategic goals. Ideal candidates will have extensive experience in senior leadership, strong business analysis skills, and a commitment...
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Director, Managed Contact Centre Services
hace 3 semanas
Osterreich, Perú at A tiempo completoDirector, Managed Contact Centre Services Peoplebank is partnering with a leading enterprise organisation to recruit an accomplished senior technical contact centre leader for the role of Director, Managed Contact Centre Services. This is a pivotal executive level position suited to a leader who has built their career from a deep Contact Centre Technical...
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Account Director
hace 5 horas
Osterreich, Perú at A tiempo completo(Title flexible. Level flexible. The right people matter most.) About Frame Frame is a creative group built on deep culture, high concept, and high craft. We bring together world‑class specialists across campaign, content, experiential, design and digital, working as a team under one shared creative vision. On any given day, one team might be developing...
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Project Director
hace 5 horas
Osterreich, Perú at A tiempo completoCE Group is expanding our delivery footprint in Central Queensland and is seeking an experienced Project Director to lead the strategic delivery of a major new-plant installation within a brownfield mining environment. This is a flagship, long-term opportunity overseeing electrical, instrumentation and controls (EIC) delivery across a new process plant and...
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Customer Services Director
hace 3 semanas
Osterreich, Perú at A tiempo completoSydney | Full-time | Reports to Managing Director Lead. Inspire. Elevate the Client Experience. At TAS, our clients are at the heart of everything we do. We partner with associations to help them thrive through strong governance, effective operations and exceptional service. As we continue to grow, we are seeking an experienced and inspiring Customer...
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Strategic Infrastructure
hace 3 semanas
Osterreich, Perú at A tiempo completoA leading independent school is seeking a Director of Infrastructure & Development to shape its long-term strategy and infrastructure management. This pivotal role entails guiding capital projects, overseeing facilities, and ensuring sustainable development aligned with educational objectives. Candidates should have substantial senior leadership experience...
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Executive Director
hace 3 semanas
Osterreich, Perú at A tiempo completoA leading regional health service is looking for an Executive Director, Corporate Services & Chief Financial Officer. This role involves leading non-clinical services, including strategic finance and procurement, while contributing to the strategic agenda of the organization. The ideal candidate will possess significant senior leadership experience in a...
