Digital Workplace Engineer

Hace 14 horas

lima metropolitana, lima, Perú HCL Technologies Limited Jornada completa

The Technical Digital Workplace Engineer is responsible for supporting, administering, and enhancing enterprise end-user computing services to deliver a secure, reliable, and modern digital workplace experience. The role involves managing endpoint technologies, Microsoft 365 services, device lifecycle management, collaboration platforms, and end-user support while ensuring compliance with organizational security and operational standards.

Key Responsibilities

  • Manage device provisioning using Microsoft Intune and Autopilot.
  • Deploy operating systems, applications, and security configurations.
  • Perform endpoint health monitoring and remediation.
  • Manage BitLocker encryption and device compliance.
  • Microsoft 365 Administration
  • Support Microsoft 365 services including:
  • Exchange Online
  • Microsoft Teams
  • OneDrive for Business
  • SharePoint Online
  • Troubleshoot mailbox, collaboration, and licensing issues.
  • Manage user provisioning and permissions.
  • Develop PowerShell scripts for operational automation.
  • Identify opportunities to improve service efficiency.

Experience

  • 5–7 years of relevant experience in Digital Workplace or End User Computing support.
  • Experience supporting enterprise environments with 2,000+ users is preferred.