Project Manager

hace 1 mes

Lima, Perú OCC247 S.A.C. A tiempo completo
OCC247 is a young international company, based in Lima (Peru), Lille (France), and Los Angeles (USA), we have a team of consultants in CRM implementation, guiding, and assisting customers with all their needs related to customer support. Our global team includes 25 young talents mainly based in Lima and its suburbs.

As a Project Manager, you will be responsible for overseeing the implementation of CRM software solutions for clients. It can be from scratch and/or optimize their current use of the solution. Also, you will work closely with internal teams and customers to understand their specific needs and propose customized solutions. Your main responsibilities will include:
- Feed the sale’s pipeline: searching for new opportunities, and pushing offers to prospects.
- Analyze customer needs: You'll meet with customers to understand their current processes, challenges, and customer service goals.
- Manage the end-to-end implementation of software solutions, ensuring projects are delivered on time and within budget.
- Develop and maintain project plans, schedules and budgets.
- Coordinate with cross-functional teams, including development, quality assurance, and customer support, to ensure successful project delivery.
- Serve as the primary point of contact for clients throughout the implementation process, addressing any issues or concerns that arise.
- Monitor project progress and identify potential risks or obstacles, implementing mitigation strategies as needed.
- Design customized solutions: Drawing on your Zendesk expertise, you will develop detailed recommendations for configuration to meet each customer's unique needs.
- Implementation and configuration: You'll be responsible for implementing recommended solutions, configuring settings, creating automated workflows, and customizing reports.
- Training and support: You will train customers' internal teams to effectively use the software, providing ongoing support to ensure successful platform adoption.
- Provide regular updates to stakeholders on project status, milestones, and key deliverables.

Must have qualifications:
- Proven experience in project management, with a focus on software implementation projects.
- Speak English and Spanish.
- Strong understanding of software development methodologies, such as Agile or Waterfall.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with clients.
- Strong analytical and problem-solving skills, with the ability to identify and address issues proactively.

Preferred qualifications:
- Zendesk knowledge
- Experience in Customer Service management.
- Sales experience

Furniture needed for home office:
- Computer with Camera
- Good internet connection
- At least an i3 processor
- At least 8 gig Ram
- Windows 10 or higher (Mac is also supported)
- USB Headset with mic

Additional information:
- Hybrid position: mainly working from home but we could ask you to come to our coworking space to spend some time with the team and work all together.
- 3 months probation period (As freelance)
- Contract in Planilla after the first 3-month period.
- Salary according to experience S/. 2000 - S/. 3000 for fix + bonuses based on performance (medium results => S/. 1600per month.)
- Full time: Schedule Monday to Friday hours can be flexible; but mainly start between 7 AM and 9 AM with a 9-hour shift (including 1 hour break).
- Part-time could be negotiated.

Benefits:
- Planilla benefits
- Remote work
- Bonuses and internal contest
- OCC247 promotes internal advancement opportunities

We can also provide:
- Replacement computer, headset, mouse…
- Temporary Co-working space

If you are passionate about Zendesk and eager to take on a challenging role in a dynamic company, we would love to hear from you. Apply now and be a part of our dynamic team

  • Project Manager

    hace 3 semanas

    Lima, Perú Untold A tiempo completo

    Queremos incorporar un/a Project Manager para nuestro equipo de Untold en Perú.Experiência de al menos 4 años coordinando proyectos digitales en roles como Project Manager, Scrum Master, Product Owner o similares y manejo de diferentes plataformas y tecnologías como sitios web, aplicativos móviles, ecommerce, sistemas transaccionales, otrosInglés...

  • Project Manager

    hace 3 semanas

    Lima, Perú Emerson A tiempo completo

    The PMO Project Manager is accountable and responsible to lead and manage all Project Management Office activities and contractual obligations related to Tier 2 and 3 Measurement Solutions solely-content projects during the Execution phase, ensuring Measurement Solutions PMO executability requirements and goals are achieved (at a minimum) and/or exceeded...

  • Project Manager

    hace 3 semanas

    Lima, Perú Neoris A tiempo completo

    Project Manager:Date:May 30, 2023Location: LIMA, PECompany:NEORISEn NEORIS, acelerador digital que ayuda a las compañías a entrar en el futuro, estamos en búsqueda de Project Manager ,Principales Responsabilidades:Nos encontramos en la búsqueda de un PROJECT MANAGER de TELCORequerimientos:Experiência de por lo menos cinco (5) años en el rolConocimiento...

  • Project Manager

    hace 4 semanas

    Lima, Perú Hitachi Energy A tiempo completo

    **Responsibilities**: - Local or regional management of all project execution activities in the area of responsibility. - Ensure operations are executed in accordance with company procedures, contract specifications, quality standards, health, safety & environment requirements, financial targets, and schedule commitments. - Coordinate and oversee team...

  • Project Manager

    hace 3 semanas

    Lima, Perú Hitachi Energy A tiempo completo

    Responsibilities: Local or regional management of all project execution activities in the area of responsibility. Ensure operations are executed in accordance with company procedures, contract specifications, quality standards, health, safety & environment requirements, financial targets, and schedule commitments. Coordinate and oversee team development and...

  • Project Manager

    hace 3 semanas

    Lima, Perú Hitachi Energy A tiempo completo

    Responsibilities: Local or regional management of all project execution activities in the area of responsibility. Ensure operations are executed in accordance with company procedures, contract specifications, quality standards, health, safety & environment requirements, financial targets, and schedule commitments. Coordinate and oversee team development and...

  • Project Manager

    hace 1 semana

    Lima, Perú Emerson A tiempo completo

    The PMO Project Manager is accountable and responsible to lead and manage all Project Management Office activities and contractual obligations related to Tier 2 and 3 Measurement Solutions solely-content projects during the Execution phase, ensuring Measurement Solutions PMO executability requirements and goals are achieved (at a minimum) and/or exceeded...

  • Project Manager

    hace 4 semanas

    Lima, Perú Global Services Business A tiempo completo

    An Important Company is looking for a Project Manager to work in a short term project (4weeks of duration) **Responsibilities**: Create and manage methods of management, communication plans, and processes. Analyze, plan, and develop procedures and other management and technical duties. Define the scope of the project, roles, and responsibilities along with...

  • Project Manager

    hace 3 semanas

    Lima, Perú Mace A tiempo completo

    At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our Consult business we harness our unique combination of...

  • Project Manager

    hace 4 semanas

    Lima, Perú GSB A tiempo completo

    An Important Company is looking for a Project Manager to work in a short term project (4weeks of duration) **Responsibilities**: - Create and manage methods of management, communication plans, and processes. - Analyze, plan, and develop procedures and other management and technical duties. - Define the scope of the project, roles, and responsibilities...

  • Project Manager

    hace 4 semanas

    Lima, Perú ICON A tiempo completo

    As a Project Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. A Project Manager owns and achieves interim and final contractual deliverables throughout the entire project lifecycle according to time, quality/scope, and cost constraints. Manages cross-functional teams...

  • Project Manager

    hace 4 semanas

    Lima, Perú ABB A tiempo completo

    **Project Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...

  • Project Manager It

    hace 3 semanas

    Lima, Perú Neoris A tiempo completo

    Project Manager IT:Date:Mar 9, 2023Location: LIMA, PECompany:NEORISEn NEORIS, acelerador digital que ayuda a las compañías a entrar en el futuro, estamos en búsqueda de Project Manager IT ,Principales Responsabilidades:Para proyectos en importante empresa de Telecomunicaciones, nos encontramos en la búsqueda de un Project Manager, con experiência...

  • Project Manager

    hace 2 semanas

    Lima, Perú Questel A tiempo completo

    Position Overview: The Project Manager reports to the Manager of Operations, as part of Questel’s Language Solutions Team, and will run assigned projects on a day-to-day basis. This role is also responsible for successfully organizing, managing, and delivering projects that meet the quality, time, and cost requirements of the client’s business...

  • Project Manager

    hace 2 semanas

    Lima, Perú Home Delivery Perú A tiempo completo

    **Descripción empresa**: Valoramos las distintas miradas porque entendemos que la diversidad es la clave de nuestra innovación. Queremos ir más allá de cualquier límite, desafiarnos constantemente, divertirnos haciendo lo que nos gusta y dejar huella en lo que hacemos. Y sabemos que existe una forma de hacerlo: como UN SOLO EQUIPO. **Funciones del...

  • Project Manager

    hace 3 semanas

    Lima, Perú Emerson A tiempo completo

    The PMO Project Manager is accountable and responsible to lead and manage all Project Management Office activities and contractual obligations related to Tier 2 and 3 Measurement Solutions solely-content projects during the Execution phase, ensuring Measurement Solutions PMO executability requirements and goals are achieved (at a minimum) and/or exceeded...

  • Project Manager

    hace 1 mes

    Lima, Perú Emerson A tiempo completo

    The PMO Project Manager is accountable and responsible to lead and manage all Project Management Office activities and contractual obligations related to Tier 2 and 3 Measurement Solutions solely-content projects during the Execution phase, ensuring Measurement Solutions PMO executability requirements and goals are achieved (at a minimum) and/or exceeded...

  • Project Manager

    hace 4 semanas

    Lima, Perú TALENT MANAGEMENT BUSINESS PARTNERS A tiempo completo

    On behalf of our client, an important Engineering and Construction company, we have initiated a national and international search for a seasoned professional with experience in airport projects to fill the position of: Project Manager **Main Function**: Lead the integral management of the project, managing and controlling the assigned resources to ensure...

  • Project Manager

    hace 3 semanas

    Lima, Perú METRICA ANDINA A tiempo completo

    En nuestra empresa ubicada en el Lima, Peru, estamos en la búsqueda de un Project Manager Senior para unirse a nuestro equipo de Tecnología, Sistemas y Telecomunicaciones. Como Project Manager, tendrás la responsabilidad de trabajar de manera colaborativa con diferentes áreas de la empresa, asegurando la correcta comunicación y alineación de objetivos....

  • Project Manager

    hace 3 semanas

    Lima, Perú GSB A tiempo completo

    An Important Company is looking for a Project Manager to work in a short term project (4weeks of duration)Responsibilities:Create and manage methods of management, communication plans, and processes.Analyze, plan, and develop procedures and other management and technical duties.Define the scope of the project, roles, and responsibilities along with various...