Head of Customer Service

A global leader in access solutions is seeking a seasoned Head of Field Service Operations & Customer Excellence. This leadership role involves developing and executing strategies to enhance service delivery and customer satisfaction across Australia, New Zealand, and the Philippines. The ideal candidate should have a proven track record in service...

Head of Field Service Operations & Customer Excellence We are the ASSA ABLOY Group. Our people have made us the global leader in access solutions. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure,...

A leading mobility solutions provider is seeking a Head of Service and Delivery to oversee national e-bike workshops in Peru. You will optimize operations, enhance customer experience, and manage service teams while ensuring operational efficiency and safety standards. Ideal candidates should have strong leadership, strategic thinking, and experience in...

A leading beauty company is seeking an experienced Head of Customer Service to lead global operations across multiple brands. This senior leadership role emphasizes building and optimizing AI-driven customer service processes, managing teams in Australia and the USA, and enhancing customer satisfaction and retention. The ideal candidate will have extensive...

What we offer Own part of the company with our Employee Share Option Program Access to high-quality e‑bikes Career development and progression opportunities in a rapidly growing and impactful industry The chance to be part of a company that is making a positive impact on urban mobility and sustainability across Australia About the role The Head of Service...

A leading technology company in Austria is seeking a Head of Customer Success to lead and scale the Customer Success organization. This role requires 6+ years of experience in Customer Success and a proven track record in driving customer retention and satisfaction. You will lead a high-performing team, align with Sales and Product, and leverage data...

Cubiko is a first-of-its-kind solution helping medical practices unlock the power of their data. Through clear, easy-to-understand dashboards and metrics, we give practices the insights they need to improve business performance and patient care outcomes. We’re an established and rapidly growing team of 35 people driven by innovation, transparency, and...

A leading recruitment resource is seeking a Head of Customer Success in Austria to lead and scale their Customer Success organization. This role is pivotal for ensuring that customers derive maximum value from solutions. Responsibilities include overseeing customer lifecycle processes and managing a high-performing team. Candidates should have over 6 years...

Chief Operating Officer / Head of Operations Build the engine behind one of Australia’s fastest-growing education companies. This is a rare opportunity to step into a true scale-stage COO role and play a pivotal role in the journey to National dominance across all major Australian states. The business has already proven product–market fit, achieved...

We are looking for a Head of BPO to scale, optimize and elevate our outsourced operations across Belgium, the Netherlands, France and our potential upcoming expansion into the UK or in the future other countries. You will build and manage high-performing BPO teams, standardize processes across regions, ensure compliance and efficiency, and drive a premium...