Senior Project Manager

Hace 6 horas

lima metropolitana, lima, Perú HCLTech Jornada completa
  • Senior delivery lead coordinating the full SAP functional team at Anglo American Peru
  • Accountable for service quality, SLA compliance and stakeholder satisfaction across all SAP modules
  • Acts as primary escalation point and interface between HCLTech and Anglo American IT leadership

Key Responsibilities

  • Oversee L2/L3 SAP functional support across FI/CO, MM, HCM, GRC and data modules
  • Lead demand management: triage, prioritise and assign incoming requests and change requests
  • Review functional specifications, solution designs and test results produced by the team
  • Ensure compliance with Anglo American ITSM processes and governance model (ServiceNow)
  • Manage project and initiative delivery in coordination with the Anglo American EA team

Skill Requirements

  • SAP S/4HANA – broad functional knowledge across multiple modules
  • AMS delivery management and SLA governance
  • Stakeholder management – C-level and business communication
  • ITIL / ServiceNow – incident and change management