Client Ops Analyst
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Overview
Client Ops L2; The Associate Media Account Manager actively participates in supporting a wide range of operational and billing processes for clients/agencies that range on different levels of complexity, always looking for efficiency, precision, and the minimum level of error possible.
Responsibilities
- MBOX data pulling, MBOX Weekly reports, Mbox vs Prisma report
- Support billing and financial processes such as Billing Status, Delivery Confirmations (D/Cs), Client Invoice Creation & Draft Billing Report
- Lead Open Items report: Open Items & Billing report
- Support Budget Reports, Retainer tracking, Budget recon, Monthly Budget Tracker
- Client Weekly Reports
- Support the creation of Competitive reports: Brand Score Card, Weekly Report, Brand Model (Abby Report), Holiday Competitive tracker
- Participate on Media Tools flowchart revision: Excel workbooks for performance, Paid Media Flowchart
Qualifications
Mandatory Qualifications
- Communication
- Attention to detail & accuracy
- Initiative
- Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines
- Continuous learning
- Collaborating with others
- Strong problem-solving and analytical skills
- Self sufficiency
- MS Excel
Good to Have
- A strong communicator – able to write clearly, speak professionally, and translate data analysis into insights that can be acted upon by strategists, planners, and buyers alike.
- Process Improvement approach
- Project Management Skills
- Quality Assurance knowledge
Required Skills (Maximum 10)
- MS Excel
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