Kyndryl | Business Analyst SME
hace 14 horas
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
The Role
In Systems Management at Kyndryl, you will be critical in ensuring the smooth operation of our customers’ IT infrastructure. You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance.
Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry. You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers.
Your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient. You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class.
At Kyndryl, we're committed to providing the best possible service to our customers, and as a Systems Management Specialist, you'll be an integral part of that mission.
Your Future at Kyndryl
Kyndryl's focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Expertise
- Proven experience in system management, network administration, and technical support
- A solid understanding of operating systems (such as Windows, Linux, or Unix), networks, and software systems
- Familiarity with cyber security, incident response, security operations, vulnerability management, IT security architecture, risk management, cyber threat hunting, and cyber security standards
- Expertise in data warehousing, database administration and design, data quality, data modeling, data architecture, and various programming languages
- Proficient knowledge of network routing and switching, network troubleshooting, engineering and infrastructure, load balancing, and virtual private networks
Preferred Technical and Professional Experience
- Systematic and troubleshooting skills
- Knowledge of databases (SQL, DB2, MySQL, etc.)
- Certifications in cybersecurity, cloud computing, or project management
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.
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