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Bilingual Operations Supervisor
hace 2 semanas
Bilingual Operations Supervisor.
Job Requirements:
- Experience in supervision, operations and leadership is a must.
- Ability to build relationships among managers, clients and employees.
- Excellent communication skills.
- Familiarity with MS Office, especially Excel, is a must.
- Ability to analyze data, identify trends and make datadriven decisions.
- Excellent problemsolving skills and ability to manage multiple projects simultaneously.
Responsibilities:
- Manage a team of call operators.
- Develop and implement processes to streamline operations and improve overall performance.
- Oversee daily operations to ensure efficiency and accuracy.
- Collaborate with other departments to resolve customer issues and improve processes.
- Support worker communication with the management team.
- Identify and address problems and opportunities for the company.
- Maintain a high level of customer satisfaction by ensuring prompt and accurate services.
Tipo de puesto:
Tiempo completo
Pregunta(s) de postulación:
¿Tienes disponibilidad para trabajar de manera presencial (L-V) a tiempo completo en Manuel Olguín, Surco?
¿Cuales son tus expectativas salariales?
- ¿Cuantos años de experiência tienes manejando equipos de trabajo en Atención al
Cliente - Call Center?
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