Global Operational Supplier Specialist
hace 2 semanas
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
PURPOSE AND OBJECTIVES
With an aim toward action and pragmatic execution, the Strategies & Operations GTM Unit delivers exceptional experiences, simple processes, and impactful customer interactions. The organization has holistic responsibility for ensuring efficient day-to-day operations of the Customer Success business.
EXPECTATIONS AND TASKS
In your role as a Global Operational Supplier Manager, you contribute significantly to ensuring an efficient and well-orchestrated supplier management. You will be responsible for ensuring a smooth operation of the "Third-party risk management process" and coordinate and support the involved suppliers and internal SAP colleagues. Additionally, you will track and monitor the status of the individual risk assessments, provide status updates to the management, and initiate escalations. You will also evaluate the suppliers' performance and derive action items to support our Global Purchasing Organization managing SAP's supplier portfolio.
RESPONSIBILITIES
- Responsible for the execution of the end-to-end third-party risk management process for selected suppliers that are either newly listed or need to have their risk-assessment renewed.
- Monitor upcoming renewals and proactively involve and inform all required stakeholders.
- Work as the single point of contact for internal stakeholders and the supplier, guiding and supporting them throughout the whole process.
- Tracking of the status of the risk assessments, communication of delays, and initiation of escalations.
- Preparing decision documents to support SAP's business in dealing with identified risks.
- Steer the supplier performance review through questionnaires and internal interviews.
- Support our Global Purchasing Organization during the supplier performance assessment.
- Contribution to active knowledge exchange and involvement in the internal risk management community.
- Quality check of supplier statement of work (SOW) in alignment with business and Global Procurement Organization.
- Ordering process for external 3rd party consultants in SAP Fieldglass with strict adherence to internal policies and processes.
- Closely work with the Business Stakeholders to reconcile necessary information.
- Guide & advise Project Managers along the 3rd party process.
REQUIREMENTS
- Bachelor's / Master's degree or equivalent accreditation (required).
- Minimum of 5 years of working experience in a Supplier Management, Risk Management, Procurement, Service Operations, or Project Management Role.
- Experience in a fast-paced environment, ability to multitask, prioritize and problem solve.
- English language skills mandatory in oral and written, additional languages are a plus.
- Highly energized, able to deliver excellent quality under deadline pressure.
- Ensure compliant operational procedures under legal consideration.
- Motivation to actively steer suppliers and internal stakeholders throughout a complex process.
- Extremely detail-oriented, organized, and great communication skills (both oral and written).
- Working experience within a cross country working environment (preferred).
- High level of integrity and ethical approach to doing business.
- Experience with MS Office (Outlook, Teams, Excel, Word, PowerPoint).
- Experience with SAP Fieldglass and SAP's ERP system is a plus.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently. We are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included. At SAP, we invest in our employees to inspire confidence and help everyone realize their full potential. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 420040 | Work Area: Sales Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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