QA Functional

Who We Are at Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role Kyndryl is on the lookout for a Quality Assurance Software Engineer who is passionate about delivering top-notch cloud-based managed services to our clients. As a QA Software Engineer at Kyndryl, you will be at the forefront of ensuring that our software products meet the highest standards of quality, reliability, and performance.

Your role will involve using your expertise to define test strategies, test specifications, test cases, and test plans based on design documentation, functional specifications, and high-level design documents. You will work closely with other engineering squads/tribes to develop new features and products, and ensure that the implemented components are feature, integration, and system tested before being released to our customers. You will also be responsible for automating test cases to build test suits for regression, scalability, and performance testing. You will analyze, track, and verify defects during the software development lifecycle, and contribute to designing, developing, implementing, executing, and troubleshooting automated test tools, test frameworks, and test scripts for application and API testing. As a QA Software Engineer at Kyndryl, you will be the go-to person for developing, executing, and maintaining automation tests for acceptance, functional, and regression test cases for the identified areas/modules/technology. You will also be responsible for accurately documenting and communicating issues to developers to facilitate elimination of problems and to create efficient fixes. At Kyndryl, we believe in promoting testing best practices and principles across the organization, and as a QA Software Engineer, you will play a pivotal role in determining these practices and principles. You will also be responsible for leading quality engineering discussions and mentoring other QA Engineers in debugging, planning, and domain expertise. If you are a fast learner who thrives on challenges, likes to learn new solutions, and can step into the shoes of the end user to see the product from a consumer’s point of view – then we want you on our team.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Key Responsibilities

• Test Execution: Execute manual test cases for new features and regression suites, documenting results clearly in Jira or Azure DevOps.
• Automation Support: Develop and update simple automated test scripts (web and API) following the patterns established by the Senior members of the squad.
• Bug Reporting: Identify, document, and report defects with precision, including steps to reproduce, screenshots, and basic logs.
• Basic Data Validation: Run pre-defined SQL queries to verify that data has been correctly saved or updated in the database (PostgreSQL/Cloud).
• Test Environment Maintenance: Assist in the setup and smoke testing of test environments to ensure they are ready for the day’s activities.
• Documentation: Maintain up-to-date documentation of test cases and user stories in the testing repository.
• Continuous Learning: Actively learn the banking business logic and the technical tools used for the Mainframe-to-Cloud migration.

Required Skills & Experience

• 1. Foundation in Automation & Code Programming Basics: Basic knowledge of Java (concepts like variables, loops, and conditions). Web Basics: Understanding of HTML/CSS selectors (ID, XPath, CSS Selector) for web automation. Tools: Familiarity with Postman (for simple GET/POST requests) and basic Selenium concepts.
• 2.