Customer Service Representative
hace 3 semanas
Job description
48hrs per week
- Answering inbound calls from customers and addressing their inquiries, complaints.
- Outbound calls for surveys, lead generation, event invitations, and/or sales.
- Inbound calls to resolve customer queries or close lead/sales
- Data entry to update customer relationship management (CRM) software
- Create reports using Microsoft Office and Google Drive
- Meet service level agreements set forth
- Perform other duties as assigned
**Requirements**:
- 1-2 years of BOP Experience (Inbound and Outbound calls)
- Willing to start ASAP
- Excellent English communication skills
- Typing speed: at least 40WPM
- Ability to work under pressure
- Ability to multitask, prioritize and manage time efficiently
- Customer orientation and ability to adapt and respond to different types of personalities
- Adaptable, fast learner
**Salary**: S/2,000 in planilla
Pay: S/.2,000.00 - S/.2,200.00 per month
**Language**:
- Ingles (required)
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