Host - Cirqa

Job opening criteria

The company

CIRQA is applauded for its astounding design and architecture which, combined with contemporary nuances, make up the soul of the property. The eleven rooms, some of which have restored high-vaulted ceilings, are spread around the first floor's main terraza and patio. On the second floor the parador's rooftop "El Techo de CIRQA'' overlooks the surrounding neighbourhoods and showcases the city's volcanoes.

Job description

First contact of the client, you are the guarantor of the good stay of the customers.

You welcome the customer, provide him with all the information on the conditions of the stay, the formalities, the prices, the commodities of the hotel, the products and the possible promotions.
You ensure the satisfaction of the clients; follow their arrival and their departure and transmit the useful information to the other services.

**Its main missions will be to**:
Ensure the physical and telephone reception of the clientele of the hotel
Carry out check-in and check-out of individual or group clients according to the procedures in force and ensure the accuracy and reliability of the information collected
Anticipating customer needs, responding to their requests, informing them and advising them
Promote hotel products (restaurant, room categories)
Manage invoices and receipts
Communicate permanently with other services

**BENEFITS**:
Opportunity for professional development in an expanding hotel project
Being part of the Andean Experience group, a leading company in the luxury tourism sector in South America
Profile description
Ideally from a hotel formation, you have a significant experience in a position and similar institution.
You are characterized by your excellent relation, interpersonal, and organizational skills.
You have a very good relationship and are smiling.
You are motivated, have a keen sense of organization and teamwork.
Professional English is essential and a second language is desired.