Receptionist - Titilaka

Descripción de la empresa
The mere mention of Lake Titicaca is enough to conjure up a dramatic, mysterious world. At an altitude of more than 3 800 meters in the Andes, on the border between Peru and Bolivia, this cradle of Inca civilization is still home to one of the oldest communities in South America. TITILAKA Lodge is tucked away in this unique landscape, totally off the beaten track on its own private peninsula, in a refurbished building. The rooms, each with a splendid lake view, are decorated in a contemporary style with touches of local heritage, in symbiosis with the luxuriant natural setting. Just outside the village of the same name, Titilaka offers a taste of the lake dwellers’ traditions and way of life.

Descripción del empleo
First contact of the client, you are the guarantor of the good stay of the customers.
- You welcome the customer, provide him with all the information on the conditions of the stay, the formalities, the prices, the commodities of the hotel, the products and the possible promotions.
- You ensure the satisfaction of the clients; follow their arrival and their departure and transmit the useful information to the other services.

Its main missions will be to:

- Ensure the physical and telephone reception of the clientele of the hotel
- Carry out check-in and check-out of individual or group clients according to the procedures in force and ensure the accuracy and reliability of the information collected
- Anticipating customer needs, responding to their requests, informing them and advising them
- Promote hotel products (restaurant, room categories)
- Manage invoices and receipts
- Communicate permanently with other services

**Requisitos**:

- Ideally from a hotel formation, you have a significant experience in a position and similar institution.
- You are characterized by your excellent relation, interpersonal, and organizational skills.
- You have a very good relationship and are smiling.
- You are motivated, have a keen sense of organization and teamwork.
- Professional English is essential and a second language is desired.

Información adicional
- Opportunity for professional development in an expanding hotel project.
- Being part of the Andean Experience group, a leading company in the luxury tourism sector in South America.