Support Trainer

hace 5 meses


Lima, Perú Acronis A tiempo completo

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Support Trainer who is ready to join our mission in creating a #CyberFit future

In this role, you will be supporting new hires' onboarding, preparing and delivering trainings for in-house support employees and Service Providers and participating in side projects of support training team.

**WHAT YOU'LL DO**
- Manage full onboarding cycle: deliver trainings, recaps, checkpoints and verify training labs;
- Prepare and deliver trainings on request from support management team;
- Deliver high-quality training sessions for Service Providers on demand;
- Update existing training materials according to the most recent products changes;
- Work on internal training team's projects;
- Perform individual assignments from training team's manager;
**WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)**
- 2 + years of experience in a customer service (Support Engineer or Support Trainer);
- Self time management and ability to switch between multiple tasks in accordance with deadlines;
- Excellent communicating and presenting skills and ability to explain complicated materials in a clear and comprehensive manner;
- Ability to work independently and in cooperation with team members;
- Ability to solve problems and independently deal with issues that arise when working on personal assignments;
- Microsoft PowerPoint - experienced user level;
- Administrator-level technical expertise in Windows and Linux, Networking, Virtualization;
- Excellent verbal and written English skills;
**Would be considered plus if you have**
- Knowledge of Acronis solutions for Service Providers;
- Second fluent language;

**WHO WE ARE**

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

LI-LD1



  • Lima, Perú goFluent A tiempo completo

    **About goFLUENT** For the past 22 years, goFLUENT has been accelerating language learning by delivering hyper-personalized solutions that blend technology, content, and human interaction available globally on any device. Today, L&D leaders of over 1,000 international corporations in 100+ countries trust goFLUENTs award-winning digital language learning...


  • Lima, Perú goFluent A tiempo completo

    **We are looking for fun, energetic, and intelligent individuals from different backgrounds **who will help transform our clients’ communication skills and make them more competitive in today’s dynamic business world. We need people who are passionate about teaching/training and can bring excitement to the learning experience. **As a trainer, you will...


  • Lima, Perú goFluent A tiempo completo

    **About goFLUENT** For the past 22 years, goFLUENT has been accelerating language learning by delivering hyper-personalized solutions that blend technology, content, and human interaction available globally on any device. Today, L&D leaders of over 1,000 international corporations in 100+ countries trust goFLUENT’s award-winning digital language learning...


  • Lima, Perú goFluent A tiempo completo

    **About goFLUENT** For the past 22 years, goFLUENT has been accelerating language learning by delivering hyper-personalized solutions that blend technology, content, and human interaction available globally on any device. Today, L&D leaders of over 1,000 international corporations in 100+ countries trust goFLUENT’s award-winning digital language learning...


  • Lima, Perú ABB A tiempo completo

    **Field Service Technician (Temporary)**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB...


  • Lima, Perú Spencer Stuart A tiempo completo

    Position Summary KEY RELATIONSHIPS Reports to Administrative Manager (solid line) Administrative Practice Leader (dotted line) One or two executive search consultant(s) (dotted line) Other key relationships Assigned Mentor(s) Executive Engagement Administrators Consultants Corporate Office Staff Associates and Analysts Administrative Staff KEY...


  • Lima Metropolitana, Perú Mondelēz International A tiempo completo

    Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. As an expert, you will bring a deep technical mastery of the process and equipment. That expertise allows you to lead the planning, process development, and implementation of Planned Maintenance Elements in a Continuous...


  • Lima, Perú Diageo A tiempo completo

    Job Description : About the role: This role requires expertise in both the Diageo Leadership and Marketing functional capabilities in inspiring and influencing collaboration, support and coordination across multiple internal and external stakeholder groups. This would include alignment across key business units (Top Customers, Marketing, Innovation, Central...


  • Lima, Perú Diageo A tiempo completo

    Job Description: About the role: This role requires expertise in both the Diageo Leadership and Marketing functional capabilities in inspiring and influencing collaboration, support and coordination across multiple internal and external stakeholder groups. This would include alignment across key business units (Top Customers, Marketing, Innovation, Central...


  • Lima Metropolitana, Perú Diageo A tiempo completo

    Commercial Reserve Manager Peru - Secondment TEMPORAL Job Description: About the role: This role requires expertise in both the Diageo Leadership and Marketing functional capabilities in inspiring and influencing collaboration, support, and coordination across multiple internal and external stakeholder groups. This would include alignment across key...


  • Lima Metropolitana, Perú Diageo A tiempo completo

    This role requires expertise in both the Diageo Leadership and Marketing functional capabilities in inspiring and influencing collaboration, support and coordination across multiple internal and external stakeholder groups. This would include alignment across key business units (Top Customers, Marketing, Innovation, Central Media, Corporate Relations,...


  • Lima Metropolitana, Perú Mondelēz International A tiempo completo

    Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. As expert you will bring a deep technical mastery of the process and equipment. That expertise allows you to lead the planning, process development and implementation of Planned Maintenance Elements in a...