Draftman

**Draftman**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
In this role you will act as the key point of contact for the customer during the execution of a service job, optimizing customer satisfaction by meeting all obligations and requirements while complying with Health, Safety & Environment requirements.

**This position reports to**:
Senior Engineering Manager

**Your responsibilities**:

- Building sustainable customer relationships to ensure local client growth, satisfaction and retention and utilizing feedback to drive development of processes and practice.
- Regularly reviewing the scope of work to ensure that all parties fulfill their contractual obligations, particularly regarding claims and changes.
- Managing all required reporting and documentation and overseeing the timely registration of necessary data in the system.
- Working with other ABB units and teams to harmonize service activities and maximize service sales at every opportunity.
- Identifying key improvement opportunities in products, services and processes, and disseminating the findings.
- He will make drawings in AUTOCAD in everything that is port electrification. Interfaces, civil, detail drawings and generation of workshop plans.

**Your background**:

- Studies related to technical drawing.
- Drawing experience.
- Minimum of 2 to 3 years of experience.
- English Intermediate Level.
- Advanced knowledge in AutoCAD.

**More about us**: