Intake Specialist

**eCustom Solutions **is seeking for motivated and detail-oriented individuals to join our team. In this role, you will play a critical role in supporting our team by talking to the customers and by gathering important documents.

**Please note that all the details that you will provide and your resume needs to be in English**

**Main Job Tasks, Duties and Responsibilities**
- Calling outbound customers who have indicated an interest in our services.
- Handling inbound calls and customer inquiries.
- Follow up with potential customers
- Provide accurate and concise information about our legal services
- Organizing and maintaining a secure database
- Ensuring the accuracy and completeness of the gathered information
- Collaborating with the legal team to provide support as needed

**Education and Experience**
- High school diploma or equivalent
- Excellent written/spoken English and Spanish
- Must have sales or legal background
- Strong empathy and ability to connect with clients on all level
- Has background in Customer service
- Strong research skills and attention to detail
- Excellent organizational skills

Starting Rate: USD $5/ Hour

**Technical Requirements**
- Personal Computer running windows 10/11
- Hardwired connection from the computer to the modem (Must be Ethernet, **NO WIFI**)
- USB headset with microphone (Bluetooth, wireless or 3.5mm will **NOT WORK**)
- Internet speeds of 25mbps download and 10mbps upload or higher are required

**Salary**: From S/.18.28 per hour

**Experience**:

- Sales: 1 year (required)
- Customer Service: 1 year (required)

Application Deadline: 28/12/2021
Expected Start Date: 22/05/2023