IT Project Manager

hace 14 horas

Lima, Perú Mindelta A tiempo completo

We are seeking an experienced Level 2 IT Project Manager /IT Incident Manager with Cyber Security experience to join our team on a 1-year contract in Peru. Your work will be mostly remote, although you will occasionally have to attend the Client’s headquarters in Lima. Please Note: Cybersecurity is a priority for the client. The IT Incident Manager will play a critical role as the primary escalation point for customer service incidents and requests. This role involves ensuring service quality, monitoring incident resolution, and maintaining communication with both internal teams and external suppliers. Key Responsibilities: - Serve as the primary escalation point for day-to-day incidents and requests, taking proactive actions to resolve issues. - Maintain constant communication with service leads, providing visibility into the status of incidents and requests. - Conduct regular reviews of service quality and ensure adherence to SLAs and KPIs agreed upon with the client. - Monitor, analyse, and participate in managing critical or global incidents as needed. - Collaborate with technical teams to analyse and address recurring incidents, solving problems at their root cause. - Liaise with third-party suppliers and ensure they deliver on their service commitments. - Participate in follow-up meetings with third parties and suppliers to guarantee service compliance. - Communicate with end users and handle service-related complaints. - Collect root cause data from incidents and contribute to the development and implementation of action plans to prevent future issues. - Coordinate technical teams for incident, request, and project management. - Act as a liaison between various departments and external suppliers or involved teams. - Lead weekly meetings with the client and client managers to discuss ongoing issues, progress, and service performance. Technical Requirements: - Strong experience with Microsoft 365 management as an Administrator. - Solid understanding of networking concepts, including DHCP, firewalls, routing, and switching. - Knowledge of Windows Server environments (GPO, DNS, DHCP, AD, etc.). - Familiarity with cybersecurity practices, _ as cybersecurity is a priority for the client. Qualifications: - 1 to 2 years of experience in IT management or incident management. - Strong communication skills in English and the local language (depending on the country). - Ability to coordinate with technical teams and provide leadership in incident management. - Willingness to participate in a two-step interview process for final selection. This role will coordinate closely with our client’s Incident Manager based in Spain, ensuring smooth operations and swift resolution of IT issues. More Details for L2 technician in Peru. Part of the tasks to be carried out can be:

- Active Directory Administration
- Microsoft 365 management
- Azure AD management
- Printing Service Management
- Remote support to the onsite technicians dedicated to the project
- Addition of equipment in the Clients domain
- Initial configuration of equipment following Client’s procedures
- Remote installation of software on computers Your work will mainly be associated with projects led by a client Project Manager, although at times when one is not assigned you will perform tasks for the ordinary service. IMPORTANT TO NOTE: On the other hand, the technician must be able to make schedule changes given that projects can be carried out in zones with marked time differences.

Pay: S/.3,400.00 - S/.3,800.00 per month

Work Location: In person

  • Remote IT Project Coordinator

    hace 10 horas

    Lima Metropolitana, Perú Chase Software A tiempo completo

    Job Description:As a Project Manager at Chase Software, you will play a crucial role in driving the success of our projects in the Information Technology sector.About Our Company:We are a rapidly growing company with a strong presence in the enterprise accounting and business intelligence market. Our team is passionate about delivering high-quality solutions...

  • Project Manager

    hace 2 semanas

    Lima, Perú Servicio Latam COMX SAS A tiempo completo

    Requiere Project Manager IT con más de 2 años de experiencia en la gestión de proyectos, en bienes de consumo o en consultoría TI, encargado de administrar recursos, equipos y tiempos. Experiencia demostrable trabajando como Customer Project Manager en el sector tecnológico, en software factories, infraestructura o afines. Se requiere un conocimiento...

  • Installation Project Manager

    hace 2 semanas

    Lima, Perú Servicio Latam COMX SAS A tiempo completo

    Requiere Installation Project Manager con más de 2 años de experiencia en la gestión de proyectos, en bienes de consumo o en consultoría TI, encargado de administrar recursos, equipos y tiempos. Se requiere un conocimiento práctico de las metodologías de gestión de proyectos en IT como Agile, Waterfall, Scrum y conocimiento básico de al menos 2...

  • Project Manager It

    hace 1 semana

    Lima, Perú IBM A tiempo completo

    **Introduction** Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping...

  • Project Manager

    hace 10 horas

    Lima Metropolitana, Perú Chase Software A tiempo completo

    Job Title: Remote Project Manager / Co-ordinatorWe are seeking a highly skilled and experienced Project Manager to lead our projects in the Information Technology sector.About Us:Chase Software is a rapidly growing company with enterprise accounting and business intelligence applications in a specialized market segment. Our working environment is open and...

  • IT Operations Manager

    hace 1 semana

    Lima Metropolitana, Perú Kyndryl A tiempo completo

    About the PositionWe are seeking a highly skilled IT Operations Manager to join our team. In this role, you will be responsible for managing and maintaining our customers' IT infrastructure, ensuring it is running at peak performance. This includes troubleshooting critical issues, optimizing system performance, and collaborating with other teams to deliver...

  • Project manager

    hace 2 semanas

    Lima Metropolitana, Perú CompuTrabajo - PE - Jefe A tiempo completo

    Importante empresa del sector - Independencia, LimaDescripción de la ofertaA convenir Contrato por Inicio o Incremento de Actividad Tiempo completoRequerimientosEducación mínima: Universitario3 años de experienciaDescripción del puestoSomos una empresa Líder en el rubro con más de 32 años y actualmente nos encontramos en búsqueda de un Project...

  • Project Manager

    hace 3 días

    Lima, Perú Language Link A tiempo completo

    Come work for Language Link as a Project Manager! Language Link, a Northwest‐based translation and interpretation company, is seeking a Project Manager. We are searching for talented, highly motivated people. This position is a limited duration position on an as needed basis and will begin around mid-February and last through mid-April (with the...

  • Project Controls Manager

    hace 2 días

    Distrito de Lima, Perú Mace A tiempo completo

    The opportunity We are hiring an ambitious and forward-thinking project controls manager to join our established and growing team in Peru. Your responsibilities will include: - Supporting in the implementation and maintenance of project controls processes for all disciplines within the project including the production of monthly reports, through the...

  • Project Manager

    hace 3 días

    Lima, Perú Breakfast Studio Perú A tiempo completo

    **Ubicación** Lima - Perú**Trabajo** Tiempo Completo**Salario** Sin especificar **Sobre el aviso**: - Publicado: Hace 14 horas **Salario**: Sin especificar **Localización**: Lima **Descripción**: En Breakfast Studio Perú estamos buscando una project manager que tenga ganas de ser creativa y manejar las redes sociales de 5 marcas súper...

  • Architect - Project Manager

    hace 4 semanas

    Lima, Perú H&C Construction Services A tiempo completo

    We are H&C Construction (Design and Build), an award-winning home remodeling company based in the DMV area and we are changing the game in the residential remodeling industry. We are building a company where innovative ideas and cutting-edge techniques result in customer experiences that blow away our competition and the minds of our customers, where...

  • Project Manager for Tech9

    hace 9 horas

    Lima Metropolitana, Perú Tech9 A tiempo completo

    We're looking for an experienced Technical Project Manager to join our team at Tech9. As a key member of our agile delivery team, you'll be responsible for managing remote teams, defining delivery best practices, and driving continuous improvement.Your key responsibilities will include:Leading agile teams and ensuring projects are delivered on-time and...

  • Jr. Project Manager

    hace 4 semanas

    Lima, Perú Jules A tiempo completo

    Hi there! We are Jules and our client is looking for a **Jr. Project Manager!** **Do you like challengues? Do you want to work on a startup company? -i growing very fast and is looking for a Jr. Project Manager to help them face their projects and challengues.**: **The Role**: **Key Responsibilities**: - Lead project planning sessions to identify scope,...

  • Assistant Project Manager

    hace 4 semanas

    Distrito de Lima, Perú Mace A tiempo completo

    The Opportunity We are hiring an ambitious and forward-thinking assistant project manager to join our established and growing team in Lima. Project: You will be working within the United Kingdom Delivery Team (UKDT) JV team helping provide excellent levels of project and program management assurance. The APM role will support all aspects of the assurance...

  • Project Manager Ti

    hace 14 horas

    Lima, Perú Eureka Digital S.A.C. A tiempo completo

    Nos encontramos en búsqueda de un **Project Manager TI** que quiera formar parte de nuestro equipo. **Requisitos**: - Bachiller, egresado o titulado (No Técnico). - Experiência previa de 3 a 5 años. - Certificaciones, SCRUM (deseables). **Manejo del Idioma Chino Mandarín nível intermedio - avanzado (Indispensable)** **OFRECEMOS**: - Contratación:...

  • Project Manager

    hace 4 semanas

    Lima, Perú YOFC PERU S.A.C. A tiempo completo

    PROJECT MANAGER - TELECOMUNICACIONES ¿Cuáles serían tus funciones? Gestionar los recursos físicos, financieros y humanos de la empresa, gestionando la calidad, costos y tiempos del proyecto, para su ejecución dentro de los plazos establecidos en el contrato. Definir los objetivos del proyecto según las estrategias de la empresa. Gestionar las...

  • Highway Project Manager

    hace 4 semanas

    Lima, Perú AECOM A tiempo completo

    **Company Description** At AECOM, we’re delivering a better world.** We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people,...

  • Senior Project Manager

    hace 4 semanas

    Lima, Perú Improvado A tiempo completo

    Improvado is revolutionizing the way RevOps in large enterprises access and use data. Headquartered in San Francisco, with teams across 25 countries, we are united by our passion for transforming marketing technology. Our cutting-edge, no-code revenue data platform simplifies marketing reporting, enables informed budget decisions, and increases the ROI of...

  • Project Manager/project Coordinator Hibrido

    hace 1 semana

    Lima, Perú Electrical Systems Management, LLC. A tiempo completo

    **Join Our International Team as a Project Manager!** We are an international engineering firm seeking a skilled and professional project manager who is completely fluent in English and Spanish (reading, speaking, writing) and thrives in an fast growing environment. We are looking for someone who can help us stay organized and on track! - Possess excellent...

  • Project Manager/lead General Medicine

    hace 4 días

    Lima, Perú Thermo Fisher Scientific A tiempo completo

    **(Senior) Project Manager/Lead (Delivery)** At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career...