Enrollment Specialist

Get Coach Pro**About OpenLoop**

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

**Our Company Culture**

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

**Job functions**:

- Responsibilities and essential functions for the Enrollment Specialist include:
- Coordinating all managed care credentialing activities to ensure provider participation status; credentialing activities require substantial contact with outside agencies.
- Maintaining necessary logs, lists, records, and current documentation required for provider credentialing and re-credentialing.
- Verifying physician/provider information for managed care plans including communication with health plan representatives and other staff as necessary.
- Following up with managed care companies to ensure expedient credentialing.
- Maintaining relationships with external managed care organization and clients as required.
- Other duties as assigned.

**Qualifications and requirements**:

- Proven experience working for US companies in back office, customer services or operational areas.
- Provide highest level of customer service for both internal and external customers.
- Consistently demonstrate flexibility, a customer-focus, terrific organizational skills and a passion for details.
- Fluency in English (C1) and excellent written and verbal communication skills.
- Available to work 100% on site.

**Desirable skills**:

- Technical or Professional career related with Business Administration, Industrial Engineer, etc.
- Experience using ticket management softwares like Jira.

**Our Benefits**:
In addition to competitive salaries, this role includes:

- Long term contract under a Peruvian company ID ("Planilla"). You will receive all the legal benefits in Peruvian soles (CTS, "Gratificaciones", etc).
- Monday - Friday workdays, full time (9 am - 6 pm).
- Unlimited vacation days. EPS healthcare covered 100% with RIMAC
Because you, too, deserve access to great healthcare.
- AFP retirement plan—to help you save for the future.
- We will assign a computer in the office so you can have the best tools to do your job.
- You will have all the benefits of the Coworking space located in Lima - Miraflores (Free beverage, internal talks, bicycle parking, best view of the city).

**Outdoors **The premises have outdoor spaces such as parks or terraces.**Accessible **An infrastructure adequate for people with special mobility needs.**Internal talks **OpenLoop offers space for internal talks or presentations during working hours.**Life insurance **OpenLoop pays or copays life insurance for employees.**Paid sick days **Sick leave is compensated (limits might apply).**Bicycle parking **You can park your bicycle for free inside the premises.**Health coverage **OpenLoop pays or copays health insurance for employees.**Retirement plan **OpenLoop pays or matches payment for plans such as 401(k) and others.**Dental insurance **OpenLoop pays or copays dental insurance for employees.**Computer provided **OpenLoop provides a computer for your work.**Informal dress code **No dress code is enforced.**Recreational areas **Space for games or sports.**Vacation over legal **OpenLoop gives you paid vacations over the legal minimum.**Beverages and snacks **OpenLoop offers beverages and snacks for free consumption.