Millionaire Matchmaker Assistant

**Millionaire Matchmaker (Virtual) - Customer Service/Account Manager Remote**

Have you ever set up two friends on a date? Are you the one that people come to for a friend's number or for an introduction? It is about time you got paid for it, is it not? Great news Here at LUMA - Luxury Matchmaking, we are looking for individuals like yourself to join our team to help our clients find love If you are a fun-loving and intuitive person who has experience working in sales as a matchmaker, then this is the position for you This position is for any location.

About Us

Established in 2010 by April Davis who had been matchmaking for years and wanted to take her passion to the next level. With an MBA, a background in Process Improvement, and a ton of single friends she realized there was an opportunity to improve the process of finding one's partner so she combined her passion and expertise to develop a luxury matchmaking firm.

Now, with more than 50,000 members (and rising) we are happy to say that our firm has the largest database of singles in the state. We take pride in what we do and how we do it

We also know and recognize the importance of each member of our team, and because of that we aim to provide the best work experience for our employees. We have created and currently maintain a fun company culture that allows each individual to grow, and offer great benefits and a flexible work schedule so our people can have an excellent work/life balance and peace of mind.

As our Millionaire Matchmaker, you will have the opportunity every day to speak with members to discuss what they are looking for, and then use that information to find their perfect match.

Millionaire Matchmaker

You will be responsible for meeting with and onboarding new clients, searching for matches, vetting matches, networking, customer service, and client management. Successful Matchmakers who are meeting their goals can expect to earn $90K annually.

You will love what you do, and be part of a team that makes work feel a lot less like work If you are hard working, personable, and intuitive, then you will find great success here at LUMA.

Requirements and Qualifications
- Must have at least 2 years of customer service and/or Account Manager experience at a similar company as a Matchmaking Service
- Must submit a video explaining why you believe you would be a good fit for the role
- A go-getter attitude
- Excellent English verbal and writing skills
- Ability to work independently
- An outgoing and warm personality
- Top-tier communication and organizational skills
- A flexible schedule (may need to work evening and/or weekends)
- Extremely articulate and professional
- Must have a reliable computer and internet
- This is a remote role so you must have a quiet professional looking home office

People with customer service, collections, and account management experience are highly encouraged to apply

Other things to know about the Role and Company
- This is a remote position. You must have a quiet place to work (no pets, kids, or other noises) without distractions as well as a professional background (not the fake zoom backgrounds) when conducting video meetings.
- Must have a fast and reliable computer (can not do this job from a phone or ipad), computer stand so you’re not looking down at your computer all day and in meetings, a mouse (required for efficiency), reliable internet, and good lighting (similar to this)
- Small company - We expect people to be self-sufficient and be willing to help out where and when it’s needed.
- Hours needed - evenings, weekends, flexible
- It’s an Independent Contractor role
- We require people to sign a Non-compete and non-disclosure agreement
- Business Professional attire/appearance is required when meeting clients and matches.
- You will be provided with a separate phone number through dialpad so that you can make calls through the app on your phone and computer
- Must put in the extra effort to find matches for client. Have to do whatever it takes and be resourceful to recruit matches through your social media accounts specifically, Linkedin, Facebook, and Instagram.
- Our Training process will require you to read, watch videos, quizzes, and activities. Once this is completed then you will work with a mentor one on one.
- We also provide matchmaking services to Gay and transgender clients
- We use Hubstafffor time tracking. Please review the software so you understand how it works for efficiency, accuracy, and screenshots. For example, if you’re not active on the computer because you’re on a phone call or stop working to go do some laundry it will stop tracking and you can come back choose to include or exclude that time.
- Must be comfortable working with difficult clients, getting, and giving feedback

Pay: S/.2,000.00 - S/.4,000.00 per month

**Experience**:

- Customer Service: 2 years (required)
- Account Manager: 2 years (preferred)

**Language**:

- English fluently (required