People Experience Advisor

hace 7 meses

Lima, Perú Mondelēz International A tiempo completo

**Job Description**:
**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It Matter.**

You will work in Mondelēz International Digital Services and help us deliver an impeccable service experience with your customer focus and meticulous attention to detail in administrative tasks. In this role, you will ensure that processes are adhered to and documented.

**How you will contribute**

Be responsible for the day-to-day administration and operation support for processes in your area of responsibility and will deliver them within agreed to deadlines and ensure service quality is maintained. You will ensure that all activities comply with standard operating procedures and legal requirements, including data privacy considerations and work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance. You will deal with access requests/issues and identify and act on continuous improvement opportunities.

**What you will bring**

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

- Experience in your specific area of responsibility
- Experience in administration with a strong customer service orientation
- Computer literate with excellent skills in Microsoft Office, especially in Excel
- Experience working to deadlines with strong prioritization skills
- Meticulous attention to detail

**More about this role**

**What you need to know about this position**:As a People Experience Advisor, you will play a pivotal role in managing core HR processes, including onboarding, contract creation, affiliations, and all activities related to day one experiences, as well as handling exit processes. This role will serve as a guide and advocate for self-service culture through the Employee Center, acting as the first-stop-shop for all HR-related inquiries. Additionally, you will be exposed to labor issues and Peruvian legislation, requiring familiarity with local labor laws.

**What extra ingredients you will bring**:

- Manage end-to-end HR processes, from onboarding to offboarding, ensuring a seamless experience for employees.
- Act as a liaison between internal stakeholders, including the People Team in Lima and commercial teams, and external entities, such as auditing authorities and occasionally unions, providing guidance on HR-related matters.
- Facilitate the adoption of self-service tools and processes among employees, promoting a culture of empowerment and autonomy.
- Stay abreast of changes in Peruvian labor laws and ensure compliance in all HR practices.
- Collaborate with cross-functional teams to improve HR processes and drive continuous improvement initiatives.
- Utilize WorkDay and MS Office tools, particularly Excel (intermediate level), to analyze HR data and generate insights.

**Education / Certifications**:
Academic background in Business Administration, Engineering, Human Resources or any other related field.

**Job specific requirements**:

- Experience working in plant, commercial, administrative, or payroll environments (a plus).
- Demonstrated commitment to continuous improvement and a proactive approach to problem-solving.
- Fluent in English, with a minimum B2 level proficiency.
- Strong communication and interpersonal skills, with the ability to engage with stakeholders at all levels.

**Work schedule**:
Lima, Perú

**No Relocation support available**:
**Business Unit Summary
***Wacam is Mondelēz **International’s Latin America presence with more the 1700 wonderful people proudly representing a diversity of cultures and nationalities. Wacam includes 13 countries: Colombia, Ecuador, Perú, Chile, Bolivia, Panamá, Costa Rica, Nicaragua, Honduras, Guatemela, El Salvador, República Dominicana, Puerto Rico. We make and distribute our global brands and local jewels such as Field, Club Social to over 190 million consumers.**:
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Where permitted by internal policies and local laws, new hires are required to be fully vaccinated with the COVID-19 vaccine as a condition of employment by their date of hire, unless they are granted a medical accommodation.

**Job Type**:
Regular

Service Operations (Delivery)

Global Business Services

  • Indigenous Peoples Advisor, Consultant for Peru

    hace 2 meses

    Lima, Perú Environmental Incentives A tiempo completo

    **OPPORTUNITY** The U.S. Agency for International Development (USAID) Improving Design, Evidence, and Learning (IDEAL) mechanism is looking for a consultant to support an update to the 118/119 Tropical Forest and Biodiversity Analysis for the USAID Mission in Peru. **PURPOSE & NEED** As required by Sections 118 and 119 of the Foreign Assistance Act, as...

  • People Specialist

    hace 4 semanas

    Lima Metropolitana, Perú Vtex A tiempo completo

    ABOUT THE ROLE As a People Specialist for Growth at VTEX, you will have a broad role that involves managing various human resources functions to support the needs of a technology-focused organization. These include actively participating in recruitment activities, performance management, talent management, leadership support and advisory, data...

  • Team Engagement Advisor

    hace 7 meses

    Lima, Perú Devlane A tiempo completo

    Hello there! We are Devlane, a software development company with presence across all of LATAM, that’s currently offering staff augmentation services to clients around the world, with a special focus in North America. With us, you’ll have a real opportunity to shine and leave a footprint on the project you are assigned to since most of our clients are...

  • Customer Technology Advisor

    hace 7 meses

    Lima, Perú Kyndryl A tiempo completo

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

  • Climate Policy Advisor

    hace 1 mes

    Lima, Perú Palladium Group, Inc. A tiempo completo

    **Climate Policy Advisor** **About Palladium** Palladium is a global company working to design, develop, and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global...

  • Senior Advisor

    hace 6 meses

    Lima, Perú Culmen International LLC A tiempo completo

    Overview: Established in 2004, Culmen International is committed to enhancing international security, strengthening homeland defense, optimizing government operations and providing humanitarian assistance around the world. We provide technical and management expertise, develop innovative technology solutions, and deliver youth care services, logistics,...

  • People and Culture

    hace 2 meses

    Lima Metropolitana, Perú Lycopodium Limited A tiempo completo

    With offices in Australia, Africa, Canada, Peru and the Philippines, Lycopodium proudly delivers high quality professional engineering and project delivery services globally, across the resources, infrastructure and industrial processes sectors. By joining our global team and learning from renowned subject matter experts, we can offer you a diverse career...

  • Climate Policy Advisor

    hace 2 semanas

    Lima, Perú Palladium Group, Inc. A tiempo completo

    Climate Policy Advisor About Palladium Palladium is a global company working to design, develop, and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and...

  • Specialist-guest Experience

    hace 6 meses

    Lima, Perú Marriott International, Inc A tiempo completo

    **Job Number** 24057550 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...

  • Specialist-guest Experience

    hace 4 meses

    Lima, Perú Marriott International, Inc A tiempo completo

    **Additional Information** Front Desk **Job Number** 24155100 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Senior Advisor

    hace 6 meses

    Lima, Perú Culmen International LLC A tiempo completo

    Overview: Established in 2004, Culmen International is committed to enhancing international security, strengthening homeland defense, optimizing government operations and providing humanitarian assistance around the world. We provide technical and management expertise, develop innovative technology solutions, and deliver youth care services, logistics,...

  • Customer Experience Specialist

    hace 4 días

    Lima, Perú CookUnity A tiempo completo

    CookUnity is a chef-to-you marketplace connecting talented chefs with consumers, revolutionizing meal delivery. We bring small-batch, restaurant-quality meals to eaters nationwide, crafted by a diverse collective of all-star chefs. With over 100 inspired chefs from cities like NYC, LA, Austin, and more, our weekly subscription offers a wide range of...

  • Senior Advisor

    hace 6 meses

    Lima, Perú Culmen International LLC A tiempo completo

    Overview: Established in 2004, Culmen International is committed to enhancing international security, strengthening homeland defense, optimizing government operations and providing humanitarian assistance around the world. We provide technical and management expertise, develop innovative technology solutions, and deliver youth care services, logistics,...

  • Specialist-guest Experience

    hace 7 meses

    Lima, Perú Marriott International, Inc A tiempo completo

    **Job Number** 24025422 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...

  • Guest Experience Expert

    hace 7 meses

    Lima, Perú Marriott International, Inc A tiempo completo

    **Job Number** 23154560 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Lima Historic Center, Paseo de la Republica 170, Lima, Peru, Peru **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Specialist-guest Experience

    hace 6 meses

    Lima, Perú Marriott International, Inc A tiempo completo

    **Additional Information** Contrato de Suplencia **Job Number** 24035155 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

  • Specialist-guest Experience

    hace 6 meses

    Lima, Perú Marriott International, Inc A tiempo completo

    **Additional Information** Mesero **Job Number** 24038120 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Specialist-guest Experience

    hace 6 meses

    Lima, Perú Marriott International, Inc A tiempo completo

    **Job Number** 24016249 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **GUEST EXPERIENCE SPECIALIST** La posición se encargará de la atención directa a los...

  • Customer Experience Specialist

    hace 2 meses

    Lima Metropolitana, Perú CookUnity LLC A tiempo completo

    About the Role We are looking for a Customer Experience Specialist with experience in customer support, who wants to improve our client's experience and leave a mark on their lives. The Role The main role is helping customers understand the product, answering questions, clearing up doubts about our meals and service, and solving day-to-day issues, making...

  • Specialist-guest Experience

    hace 6 meses

    Lima, Perú Marriott International, Inc A tiempo completo

    **Job Number** 24018073 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **GUEST EXPERIENCE SPECIALIST - A&B** La posición se encargará de la atención directa...