SAP Ixp Intern

hace 6 días

Lima, Perú SAP A tiempo completo

**We help the world run better**

**About the SAP Internship Experience Program**

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

**Three reasons to intern at SAP**
1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

**About the team**

**What you will do**:
Position title: SAP iXp Intern - Business Support Specialist
Location: Lima, Peru
Expected start date: March/April 2024

As Business Support Specialist, you help our customer-facing roles (e.g. sales) be more productive. This allows them to focus on their customer first, simplifying the buying experience with SAP.

In your role, you bring reliable, qualitative, and professional assistance on both transactional and business-related questions.

Core tasks include:

- Handling end-user inquiries - detecting the problem, troubleshooting, dispatching, and closing the issue
- Working in a multi-channel environment where support is provided via chat, call-out, ticketing,You may engage in simple exchanges or more complex consultations based on your growing levels of expertise
- Exchanging best practices and following standard execution models to help our team be most efficient
- Participating in, contributing to, or hosting learning and networking activities to consistently grow knowhow and collaboration
- You may contribute input and or take the lead of scope-related or process-related projects

**What you bring**:
In addition, you will bring:

- Must be a current university student, preferably graduating in 2025 onwards
- A customer-service attitude: polite, helpful, quality-oriented and empathic
- Analytical skills/Inquisitive mindset: asks the right questions
- Multitasking/ prioritization skills
- Strong English communication skills
- A can-do attitude
- Confidence in navigating challenging situations

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 387337 | Work Area: Sales Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid.

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