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Implementation Engineer
hace 3 semanas
We are seeking new team members as Implementation Engineers to join our growing team who are passionate about logistics, technology, and delivering solutions that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to deploy Logistyx Transportation Management Execution (TME) that deliver the company's vision and strategy.
**Responsibilities**
- Provide technical implementation, integration, and consultative services to our customers.
- Educate our customers on Logistyx products and capabilities throughout the implementation process.
- Maintain high degree of knowledge to stay current with product and technology changes through consultation with engineering, sales, professional services and support.
- Execute on-boarding activities for new customers and new capabilities for existing customers.
- Perform quality assurance testing.
- Work closely with engineering to troubleshoot technical issues.
- Develop Logistyx project documentation.
- Conduct and assist with training to customers on Logistyx software products, both pre and post installation as required.
- Collect, organize and supply technical feedback and product enhancements to engineering.
- Execute troubleshooting when required both during project rollout as well as immediately post go live.
- Provide periodic 2nd tier technical support.
**Requirements**:
- Proven technical background with understanding and/or hands-on experience in software development and web technologies.
- Experience working with major logistics and software products in a production environment.
- Programming experience required, programming in a Windows environment a plus.
- Sound knowledge on SQL, whether Microsoft SQL Server or Oracle a must.
- Excellent technical problem-solving and analysis skills.
- Willingness to provide additional effort in the face of aggressive or tight deadlines.
- Excellent communication skills.
- Ability to work effectively as a member of a team while also performing strongly without constant supervision.
- Ability to work flexible hours as required to meet installation project objectives is necessary.
- Ability to travel periodically as required for project delivery.
- Bachelor's degree in Computer Science, Engineering, Mathematics or related technical field required. Master's degree in same fields a plus.
- E2open participates in the E-verify program in certain locations, as required by law._
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