Regulatory Affairs Specialist

Base pay range $75,000.00/yr - $100,000.00/yr Employment Type: Full-time Pay Range: $75,000 - $100,000/year + Eligible for annual performance-based bonus Benefits: 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Comprehensive Health/Dental/Vision Insurance, Generous Paid Time Off, Flexible Work Hours, Wellness Days, Creative Leave, Monthly Team Building Budget and more About Us CJ OLIVE YOUNG introduced the first Korean health and beauty store in 1999, pioneering the industry and becoming Korea’s No. 1 Health & Beauty Store. With over 1,370 stores across Korea and a global network reaching 150 countries, OLIVE YOUNG is now evolving into a Global Lifestyle Platform that brings the best of beauty and health to customers worldwide. CJ OLIVE YOUNG USA, Inc is a dynamic and fast-growing beauty retailer specializing in K-beauty skincare and cosmetics in U.S. As we expand, we are also curating a selection of local U.S. beauty brands, bringing innovative and high-quality products to our customers. Job Summary We are seeking a Quality Assurance Specialist to ensure our products and operations comply with all applicable U.S. federal, state, and local regulations. This role will play a critical part in bridging communication with our Korea HQ, overseeing product compliance, import documentation, product quality-related customer claims (VOC), and regulatory audits. You will be a key contributor in maintaining operational excellence in a fast-growing beauty retail environment. What You’ll Do - Review and approve product documentation for store onboarding, including ingredient lists and label compliance in accordance with U.S. regulations. - Evaluate claims, marketing materials, and packaging to ensure regulatory accuracy. - Manage and investigate product quality-related customer claims (VOC), and lead response efforts for product recalls or regulatory inquiries (e.g., FDA, state agencies). - Ensure compliance of physical retail operations with local legal and regulatory standards. - Provide training and guidance to store staff on compliance-related matters. - Manage import documentation and respond to customs-related issues to ensure smooth clearance and delivery. - Maintain regular communication with our Korea HQ regarding product specifications, documentation, and compliance updates. - Establish, maintain, and enhance compliance policies in accordance with U.S. federal and state regulatory requirements. - Monitor changes in product regulations (e.g., MoCRA, FD&C Act) and proactively recommend necessary updates. - Review supplier audit documentation and conduct on-site inspections when necessary to ensure manufacturing practices meet quality and regulatory standards. Qualifications - 5-10 years of experience in quality assurance, preferably in a U.S.-based beauty or personal care platform - Bachelor’s degree or higher in a relevant field (e.g., Chemistry, Biotechnology, Life Sciences) - In-depth understanding of U.S. and international regulatory frameworks (FDA, ISO standards, etc.) - Strong analytical and problem-solving skills, with the ability to interpret complex regulatory requirements Preferred Qualifications - Experience working in quality assurance roles at major U.S. beauty retailers or platforms - Bilingual in English and Korean - Experience with ISO 22716 certification or compliance (GMP for cosmetics) - Familiarity with cross-border operations and global supply chain regulatory challenges Equal Employment Opportunity Statement CJ Olive Young USA, Inc is an equal opportunity employer committed to creating an inclusive environment for all employees. We believe in hiring with empathy and strive to build a diverse workforce that reflects our community. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. All qualified applicants are encouraged to apply and will receive consideration without regard to these factors. Seniority level - Mid-Senior level Employment type - Full-time Job function - Quality Assurance Industries - Retail #J-18808-Ljbffr