Senior Site Reliability Engineer

Join to apply for the Senior Site Reliability Engineer role at OpenLoop - Partner with engineering teams to improve system reliability and deployment practices - Engage with teams on SRE guidelines and best practices about automation and infrastructure - Work with security teams to implement secure, compliant infrastructure - Operational Excellence - Ensure 24/7 system availability and rapid incident response - Implement and maintain disaster recovery and business continuity plans - Lead efforts to increase automation, observability and monitoring - Skilled at performance tuning — identifying bottlenecks at infra, app, and network layers. - Security - Understanding of cloud security principles (least privilege, network segmentation, encryption at rest/in transit). - Familiarity with compliance frameworks (SOC 2, ISO 27001, GDPR, HIPAA) and how SRE supports them. - Cultural - Advocate for blameless culture and continuous improvement. - Collaborate closely with product and engineering to make reliability a shared responsibility. Requirements - 4+ years of experience in infrastructure, DevOps, or Site Reliability Engineering - Proven track record implementing large-scale, distributed systems - Strong background in AWS, particularly with serverless architecture and container orchestration - Solid understanding of observability, incident management, and system resilience best practices. - Strong proficiency in at least one programming language (Typescript, Python, Go, etc.). - Knowlegde of Linux/Unix systems and networking - Experience with Infrastructure as Code (AWS CDK, Cloudformation) - Proficiency with monitoring and observability tools (Prometheus, Grafana, ELK, etc.) - Knowledge of CI/CD pipelines and deployment automation (Github Actions, Jenkins, etc) - Understanding of database systems and performance optimization - Ability to translate technical concepts to non-technical audiences - Experience with agile methodologies and project management - English (C1/C2) fluency Benefits - Formal employment (“Planilla”) under a Peruvian entity — all legal benefits in soles (CTS, Gratificaciones, etc.). - Full-time schedule: Monday–Friday, 9am–6pm. - Unlimited vacation days — yes, we mean it - EPS healthcare (Rimac) covered 100%. - Oncology insurance (Rimac) covered 100%. - AFP retirement plan. - Coworking access in Miraflores, Lima — with free beverages, talks, bicycle parking, and amazing city views. - Company laptop and tools provided. Disclaimer: This position is also open for candidates with some kind of disabilities that are part of the CONADIS list. The coworking is adequate for people with special mobility needs. About OpenLoop OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our tele-health support solutions are thoughtfully designed to streamline and simplify go‑to‑market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states. Our Company Culture We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work. Sound like a good fit? We’d love to meet you. Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Hospitals and Health Care Referrals increase your chances of interviewing at OpenLoop by 2x #J-18808-Ljbffr