Client Service Manager – Malaysia

Job no:492680

Work type:Permanent Full Time

Location: Malaysia

Department:Sales

Responsibilities:

- Looking for highly motivated and experienced individuals to join us as Client Service Manager

- Identifying and understanding issues, problems, and opportunities; proposing solution to address customers challenges and taking action based on sound analysis and judgment

- Develops and oversees the development of custom solutions to address the needs of accounts, effectively presents the solution and negotiates compensation ensuring a positive outcome for all parties.

- Coordinates communications between product and service team members and account managers; is accountable for overseeing deliverables and managing timelines

- Monitors accounts’ performance and works to ensure deliverables are fulfilled in a timely manner; ensure renewals are done promptly and are meeting or exceeding KPIs.

- Working closely with customers, channel partners, and account team members to meet business goals and objectives.

Requirement

- Possess at least Bachelor’s Degree either in Computer Science/Information Technology, Engineering, Business Studies/Management, Marketing, Commerce or equivalent

- 2 – 3 years of working experience in the related field/industry is required

- Prior experience in corporate software sales is added advantage

- Strong understanding of customer and market dynamics and requirements

- Strong proficiency in handling PC and mobile devices

- Proficiency in Microsoft Office

- Team player and able to work with minimal supervision

If this sounds like you and you have a passion for the digital space, then please submit your application to careers@housingmarketgroup.com

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