Customer Experience Strategist
hace 3 días
About the Role
We are seeking a seasoned CRM Specialist to join our team, responsible for leading our email marketing and CRM initiatives using Klaviyo. The ideal candidate will have a strong background in email marketing, customer segmentation, and CRM management, with a proven track record of delivering successful campaigns and improving customer engagement.
Responsibilities:- Strategy Development:
- Develop and execute a comprehensive email marketing strategy to drive customer engagement and retention.
- Campaign Execution:
- Create and send targeted email campaigns to our customers.
- Analyze campaign performance and optimize for better results.
- Data Analysis:
- Analyze data to identify trends and areas for improvement.
- Provide insights to inform business decisions and optimize marketing efforts.
- Team Leadership:
- Lead and mentor junior team members to develop their skills and knowledge.
- At least 3 years of experience with Klaviyo in an email marketing or CRM role.
- A deep understanding of customer segmentation and CRM strategies.
- Excellent English communication skills (written and spoken).
- Ability to analyze data and optimize campaigns based on performance.
- Detail-oriented and highly organized.
- Home office;
- Flexible Hours;
- Competitive compensation based on experience;
- Career plans to allow for extensive growth in the company;
- International Projects;
- Oowlish English Program (Technical and Conversational);
- Oowlish Fitness with Total Pass;
- Connecting You (Internet allowance);
- Anniversary bonus;
- Wedding gift;
- Pet adoption incentive;
- New baby Oowl bonus;
- Back to School bonus;
- Streaming Subscription;
- PTO Bonus;
- Games and Competitions;
- Enjoy your national Holidays.
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