Customer Service Representative English Spanish

hace 10 horas


Chiclayo, Provincia de Chiclayo, Perú Buscojobs Perú A tiempo completo

Company Overview:

We are a dynamic team committed to delivering exceptional service to our clients. Our dedication to customer satisfaction drives us to provide a unique experience.

Salary and Benefits:

  • Full-Time Salary: $640 USD
  • Part-Time Salary: $320 USD
  • The hourly rate is $4 per hour (with potential for raises)

Job Description:

As a Customer Service Representative, you will be an integral part of our commitment to delivering exceptional service to our clients. You will work closely with our team to resolve customer inquiries and issues in a timely and professional manner.

Required Skills and Qualifications:

  • Bilingual Proficiency (English/Spanish)
  • Prior Customer Service Experience
  • Call Center Experience is a plus
  • Excellent phone etiquette
  • Ability to adapt to a fast-paced environment
  • Maintain a call average of at least 8 calls per hour during the initial adaptation period
  • After the adjustment phase, maintain a minimum of 10 calls per hour

Benefits:

  • Lucrative Performance Bonuses: Achieve and maintain an outstanding call average of 11 calls per hour or more, coupled with meeting our stringent quality control standards, to unlock generous performance bonuses
  • Incentive programs for high-performing CSRs: Beyond your rate per hour, our incentive program and monthly bonus recognition program offer additional financial rewards
  • Opportunities for career growth: Outstanding CSRs may be eligible for fast-track career advancement within our organization
  • Home office/Remote

Work Schedule and Compensation:

  • Flexible daytime shifts of 6 or 8 hours
  • From 9am to 5pm EST; Monday to Friday
  • Training sessions are paid

Please send resumes in English.



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