Presential Implementation Engineer
hace 7 días
We are looking for a Level 2 Technical Support and Implementation Engineer to join our team in La Victoria, Lima, Peru. This role requires experience in technical support and platform implementation, with a strong background in Linux, Unix, and Windows operating systems.
Key Responsibilities
- Provide Level 2 technical support, resolving incidents in telecommunications software platforms.
- Manage the implementation and configuration of platforms to ensure successful deployments.
- Perform functional testing before production release.
- Monitor system behavior in production and optimize its performance.
Requirements
- +5 years of experience in technical support, testing, and software deployment (preferably in telecommunications).
- Knowledge of Linux, Unix, and Windows operating systems.
- Experience with telecommunications protocols and networks, including TCP/IP, SS7, SIP/H.323, Gateways, Routers, and Switches.
- Familiarity with T1/E1 networks and IP infrastructure.
- Experience in configuring IVRs and Media Gateways.
- Proficiency in SQL for data analysis and validation.
- Strong problem-solving skills and system performance analysis.
- Fluent English for communication with international teams.
- Availability to work onsite in La Victoria, Lima, Peru.
Bonus Information
The company offers payroll-based employment with legal benefits, opportunity to work on high-impact telecommunications projects, highly skilled team, and continuously innovative environment, professional growth and continuous learning in a dynamic setting.
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