Global Transportation Coordinator

hace 2 semanas


Lima, Perú e2open A tiempo completo
As a key member of the Business Process Outsourcing (BPO) portfolio for e2open, the Logistics Coordinator plays a pivotal role in managing a customer's transportation operations. The primary responsibilities include providing logistics services from start to finish of the customer's supply chain operation, understanding customer business requirements to build and plan loads, selecting and routing tenders to carriers, ensuring timely coverage of loads, and optimizing delivery plans for the highest level of service at the lowest landed cost. Additionally, this role involves troubleshooting and problem-solving to identify risks and provide solutions, collaborating with carriers to ensure seamless transportation processes, and making informed decisions on accessorial charges and shipment costs. To succeed in this position, candidates must have advanced computer skills, experience with supply chain software, and excellent interpersonal and negotiation skills.

E2open's Supply Chain Platform:
e2open is the connected supply chain platform that enables companies to transform their operations. With over 400,000 partners connected as one multi-enterprise network, our platform provides real-time visibility, data-driven insights, and AI-powered predictive analytics to improve efficiency, reduce waste, and operate sustainably. Our employees are dedicated to delivering enduring value for our clients.

Customer Service Focus:
This role requires building strong relationships with customers as trusted advisors at all levels of their organization. Team members must be proactive in monitoring KPIs such as tender acceptance, freight spend, and customer satisfaction, and develop strategies to improve these metrics. By working closely with customers and internal stakeholders, the Logistics Coordinator contributes significantly to the success of e2open's BPO portfolio and supports the growth of our customers' businesses.
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