Commercial Director for Collective Hospitality
hace 2 semanas
We are looking for a highly skilled operations professional who can drive commercial, financial and operational performance across multiple locations in South America.
Main Scope:
The Director of Operations will oversee the commercial, financial and operational performance of multiple locations across South America, ensuring alignment with the company's strategic goals and brand standards.
The ideal candidate will have a strong understanding of the South American markets, including cultural, economic and regulatory nuances. They will also possess excellent leadership and people management skills, with a focus on team development and employee engagement.
The Director of Operations will work closely with local teams, senior leadership and cross-functional departments to achieve business objectives and deliver exceptional guest experiences. Key responsibilities include Strategic Leadership, Financial Management, Talent Management, Operational Excellence, Commercial & Marketing Collaboration, Guest Experience & Community Engagement, and Compliance & Risk Management.
Requirements:
1. 10+ years of experience in a senior operational leadership role, preferably within the hospitality, retail, or multi-unit management industry.
- Proven track record of managing P&L, driving operational excellence, and achieving financial targets across multiple locations.
- Strong understanding of the South American markets, including cultural, economic and regulatory nuances.
- Excellent leadership and people management skills, with a focus on team development and employee engagement.
- Exceptional communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.
- Advanced understanding of financial reporting, budgeting, and forecasting.
- Proficiency in using operational software systems and technology to drive efficiency.
- Fluency in English and Spanish (Portuguese is a plus).
- Cultural fit with the company's values and mission.
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