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Associate Account Manager
hace 3 semanas
The Associate Account Manager Existing Accounts is responsible for developing and maintaining relationships with established customers with the objective of meeting or exceeding assigned sales revenue quota.
**What you will be doing**:
- Meet established quota for assigned low risk, low impact existing customers
- Maintain current knowledge of assigned customers business and organizational structure
- Proactively initiate contact with customers on a regular basis to maintain business relationships and ensure satisfaction
- Respond to non-technical customer inquiries, such as module information, pricing, maintenance and billing questions
- Support team members on accounts that are designated as strategic by Sales Management
- Record all customer account information in the CRM, including opportunities, commitments, meaningful conversations, customer visits or sales calls
- Develop and communicate accurate sales forecasting on a real-time basis
- Ensure customers are reference-able and participating in company marketing efforts, to the best of their ability
- Attend company sales meetings, training sessions and trade shows
- Regularly contribute ideas to improve account management
- Grow knowledge and awareness of best practices and market trends
- Grow knowledge of company's software solution and company's best practice sales and account management methodologies
**What will make you successful**:
- Associate's Degree or equivalent experience
- Experience in sales
- Microsoft Windows and Office proficient
- Demonstrated ability to establish rapport and gain the trust of others
- Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
- Experienced at successfully multi-tasking
- Self-motivated with the ability to manage work to completion with mínimal oversight
- Good collaboration skills, applied successfully within team as well as with other areas
- Up to 20% travel time required
- Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
