Is Support Process Specialist

hace 7 horas

Lima, Perú ABB A tiempo completo

**IS Support Process Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
You will be helping to create business blueprints, contributing to the delivery of Information Systems services, as part of the Process Automation in Peru. You will use your detailed knowledge of processes to shape and align Information Systems solution/services building and delivery activities. In this role you will be part of a team studying key data and providing valuable insights to assist with business decisions regarding Information Systems solutions.

**Your responsibilities**:

- Working with Information Systems Service Managers and Business Process Specialists to estimate the effort required to develop Information Systems solutions/services, as well as for change requests and releases.
- Performing various ABB business analyses to support decisions regarding IS solutions.
- Assisting in the installation, management, maintenance, and optimization of internal and cross-functional processes related to Information Systems services.
- Providing guidance or assistance to temporary teams and guiding and monitoring task completion.

**Your background**:

- Bachelor’s degree in Computer Science, major in Computing, Informatic, Telecommunications, Information Systems or Technology, Processes, Industrial Engineer or any other Technical career related.
- 2 to 3 years of general experience in similar functions to the position
- ABB Master Data Governance.
- SAP Functional knowledge. FI-CO, SD, MM, PP, PS & another SAP general knowledge about these mod.
- Governance, Risk and Compliance Management - (GRCM).
- Best Practices Management (ITIL v3 / v4 - Project Management).
- Certification in Project Management PMP/SCRUM/Agile Methologies (desirable).
- A collaborative, solution
- and customer-focused approach, and strong written and spoken communication skills.
- English at an intermediate level as a minimum.

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