Order Handling Analyst
hace 1 semana
Temporary position for 6 months
Responsibilities:
- Review and validate received information at the start of each Order.- Identify Scope, Objectives, Risk Assessment, deadlines, taxes, and committed costs to define expectations, focus efforts, and detect any deviations early.- Develop a Roadmap with milestones and deliverables, identify necessary resources, and establish priorities for execution.- Activate internal processes for Order execution across different departments.- Set up kick-off meetings, prepare an action plan for deviations in delivery time and/or Contribution Margin during execution, and communicate it.- Maintain all Order status information updated in the ERP or designated Database to provide timely updates to the client and the organization.- Ensure the Order Closing process, confirming actual margins and communicating significant deviations to the relevant departments as feedback for future Orders.- Provide timely Order Status Reports to the various clients in their portfolio.- Provide administrative support in the collection of overdue payments.- Monitor and report deviations in the performance of KPIs for each client.- Coordinate and hold regular meetings with clients to update them on the general status, raise alerts, and propose process improvements between both companies.- Suggest activities to improve process efficiency and productivity.- Participate in the training process for new team members.- Promote a culture of safety and self-care at a personal, team, and company-wide level, integrating stakeholders who may be affected by our activities.- Ensure compliance with established policies, standards, and requirements by actively participating in HSEQA annual plans and programs, reporting any incident, near-miss, or substandard act or condition, and, if required, actively engaging in investigations.
What you bring:
- Engineer or bachelor's degree in industrial engineering, Business, or Administration.- At least two (2) years of experience in areas related to production planning/control, procurement or expediting, sales, or project management.- Experience in customer service-related roles is desirable.- Advanced English proficiency.- Proficiency in ERP systems (EPICOR preferred).- Proficiency in Microsoft Office (especially Advanced Excel).- Experience with Power BI.- Knowledge of Tax Regulations.
What We Offer- Health insurance.- Career growth and professional development opportunities.
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