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We are seeking an experienced and dynamic Project Manager to oversee and deliver high-quality translation projects in a fast-paced environment. The Project Manager will act as the primary liaison between clients and the translation team, ensuring client expectations are not only met but exceeded. This role involves end-to-end project ownership, from client communication and planning to quality assurance and final delivery.
Proficiency with Plunet and Phrase (or other TMS) is essential.
**Responsibilities**:
Client & Project Management Serve as the main point of contact for clients, handling project inquiries, timelines, scope changes, and feedback. Develop and manage comprehensive project plans, schedules, and budgets for multiple simultaneous translation projects. Clearly communicate client requirements and expectations to internal teams and vendors. Provide proactive updates and solutions to clients throughout the project lifecycle. Ensure the security and confidentiality of all translated materials.
Vendor Coordination Collaborate with the Vendor Management team to source and assign qualified linguists for each project. Oversee the execution of Vendor Agreements and ensure onboarding standards are upheld. Address vendor concerns, performance issues, and feedback as needed.
Quality Assurance Review translations and collaborate with linguists to resolve linguistic or contextual issues. Ensure final deliverables meet both client specifications and internal quality benchmarks.
Technology & Tools Leverage translation management systems, especially Plunet and Phrase (or other TMS), to streamline project execution and reporting. Keep up-to-date with knowledge of emerging tools and industry technology.
Team Leadership & Training Guide and support junior staff on project execution best practices. Deliver training and mentorship to internal and freelance team members. Foster a culture of continuous improvement and professional development within the team.
Founded in 2005, tbo. is a global organization that provides translation, talent, training, teams and testing services to a full range of clients in over 40 countries worldwide, from startups to enterprise-level companies.
tbo. aims to facilitate global communication by bridging the gap between peoples and cultures, providing simple solutions to complex problems, and outstanding service in 100+ languages.
tbo. fosters a culture of continuous improvement, creativity, sustainability and community, with a longstanding commitment to providing high-touch human service.
tbo. It is ranked as one of the fifteen fastest organically growing localization companies in the world and operates 24/7, 363 days a year on a “follow the sun” format via offices in Cordoba, Ho Chi Minh City, Kyiv and Lima.
Certified under five separate international quality norms.
Join our growing staff and boost your career in a global organization
At tbo., we believe that fostering an inclusive culture and a diverse environment makes us stronger. We are an equal opportunity employer, dedicated to creating a space where everyone can thrive and grow. We are committed to ensuring our hiring processes are fair, transparent, and in compliance with all legal and policy requirements, promoting a workplace free from discrimination.
**Requisitos**:
**Requirements**: Minimum 2 years of experience in the Translation and Localization industry. Proven experience in project management within a language services environment. Strong communication skills and client management experience. Proficiency in Plunet and Phrase or other TMS (e.g., SmartCat, MemoQ). Excellent organizational skills and attention to detail. Ability to manage competing deadlines and complex workflows. Bachelor’s Degree in Translation, Linguistics, Business, or a related field preferred.
