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Performance Account Manager

hace 2 semanas

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**Main Purpose**:

- Analyze, optimize and support CX team for all performance campaigns being sold in
Argentina, Peru, Chile and Colombia.

**Job Duties / Responsabilities**:

- Analyze advertising campaign metrics and make sure client goals are reached
(Conversion, ROI, ROAS, Ad Spend).
- Help developing strategies towards positive outcomes in performance.
- Overseeing all performance campaigns, recommending changes in spend or budget allocation, troubleshooting issues as they arise together with the CXM and CXC.
- Identifying growth opportunities and implementing initiatives to ensure client's goals are met while executing daily campaign management tactics.
- Communicating with internal and external stakeholders regarding campaign performance.
- Detailed campaign analysis to ensure advertisers are meeting their performance KPIs and that revenue opportunities are being maximized.
- Reconciling all campaigns with first and third party data for final monthly billing.
- Providing excellent customer service for partners, agencies, and internal business teams.
- Presentation of performance reports and post-campaign analysis (weekly or monthly).
- Daily monitoring of campaigns to ensure 100% delivery.
- Testing new ad product and providing clear feedback to our creative development team.
- Support sales for any problems with the delivery and performance of the campaigns.
- Participating in Daily/Weekly/Monthly management meetings highlighting campaign performance and analysis.

**Key Areas of Expertise**:

- Solid knowledge and experience in mobile, customer acquisition, retention, and full-funnel strategy initiatives.
- Experience in optimizing campaigns within a publisher environment.
- Excellent knowledge of the online Advertising ecosystem, keeping up to date with industry trends and new ad tech)

**Qualifications (Bachelor's degree / Master / Certification, Language, etc.)**:

- BA or BS
- English required

**Job Experience**:
Knowledge of primary buying platforms and formats (Google Ads, DV 360, Yahoo /Bing, PLAs, Shopping engines, XML, CSV).

At least two years of marketer / agency / consultative services experience in SEM preferred.

**Skill / Competencies**:

- You are extremely organized, detail-oriented and autonomous.
- You have business sense and good relationship skills.
- You demonstrate high availability and good resistance to stress.
- Account Management/Client Services experience is a must.
- An avid problem solver, pro-active and a creative thinker.
- Data driven and advanced in Excel.
- Experience using Jira or other workflow tools.
- Ability to thrive in a fast-paced environment to manage multiple projects and tight
deadlines.