Order Management Specialist- Perú

hace 7 días

Lima, Perú Household Solutions A tiempo completo

**Order Management Specialist
- Perú**:
We are looking for a detail-oriented and proactive _Order Management Specialist_ to ensure the timely and accurate dispatch of products, meeting our regional billing goals and providing an outstanding service to internal and external clients.

**Main responsibilities**:

- Receive and review templates for new requests
- Create PIs and POs in SAP
- Verify factory PI costs against the system
- Follow up on SAP approvals for non-automatic PIs
- Send PI to commercial team and follow up on signatures
- Request PO approvals and send to factories
- Track loading dates from factories and keep reports updated
- Enter shipment dates and inventory in SAP for invoicing
- Review and modify purchase orders (costs/quantities) and follow up on approvals
- Manage customer documentation and shipping documents
- Handle claims related to damaged products
- Coordinate and follow up on certification/showroom samples
- Update customer platforms with order and documentation info
- Analyze and quote air, sea, and land freight services
- Visit clients periodically for operational alignment
- Prepare reports of visits and other assigned tasks

**Key deliverables**:

- Proforma Invoices
- Factory Purchase Orders
- Order status reports
- Logistics reports

**Requirements**:

- Bachelors degree
- 3 to 5 years of experience in similar roles
- Knowledge of Peruvian import regulations (South region knowledge is a plus)
- Strong knowledge of import/export processes
- Proficiency in SAP and Microsoft Office
- Advanced English (written and spoken)
- ** Desirable**: Experience with Cargowiz, other ERPs.

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