Central Lab Proposal Management

Owns all aspects of the appropriate proposal process (text, quote, budget, and/or response to Requests for Information [RFIs]) for assigned/accountable opportunities (inclusive of managing opportunities autonomously, establishing clear timelines, meeting client requirement, and resolving obstacles with mínimal support)
- Responsible for managing opportunities of medium to high complexity
- Shadow and/or assist more senior colleagues on highly strategic opportunities
- Responsible for managing deliverables for integrated opportunities (i.e., spanning across multiple Business Units)
- Assist or be accountable for assigned team workload management
- Triage and assign new enquiries as needed
- Perform line management of assigned team members under the supervision of a Manager or above
- Execute supervisory duties for assigned staff including work scheduling, performance evaluation activities, career development and preparation of training plans, where applicable with support of a Manager or above
- Reviews and analyzes RFI and/or Request for Proposal (RFP) documents to ensure adequate information for budget, proposal and/or response preparation is provided. Follows up with appropriate contact for additional information as required.
- Identifies and resolves issues around client enquiry requirements and Covance capabilities
- Organizes and manages strategic and operational calls related to the opportunity
- Work across the organization in matrix environment across multiple time-zones and locations to lead the process and complete deliverables
- Liaise with third party vendors/vendor managers for provision of quotations where required.
- Prepares high quality and accurate documents; collaborates with the review team to ensure the responses and strategy meet the Sponsor requirements and expectations under the pressure of changing timelines; proactively works with the review team to craft the appropriate strategy
- Is responsible for facilitating internal and external opportunity management negotiations (i.e. pricing, process, resources, timelines, etc.)
- Is accountable for timely delivery of assigned deliverables
- Responsible for resolving issues/challenges and informing Manager
- Performs timely and accurate data entry into departmental and/or corporate databases/systems as appropriate
- Support client-facing and senior management-facing activities surrounding assigned opportunities as needed, including supporting preparation, attendance, or leading applicable preparation and meetings
- Maintains appropriate knowledge of the technical and regulatory environments
- Identifies and drives ways to improve the efficiency and quality of processes and the resulting deliverables, influencing key stakeholders as applicable
- Contribute to assigned client relationship improvement activities and implementation
- Provides training and guidance to new or less experienced staff on all aspects of position requirements, including providing input into training materials
- Performs quality control activities per the appropriate process/requirements
- Lead sales-focused inbound client visits
- Require scientific and/or technical knowledge to support client, lab, and/or operations questions/collaboration
- Expected to contribute to content library by submitting new content or updates to existing content, using the official content submission process, and to suggest areas for streamlining/improving content and/or structure
- Completes other appropriate duties, as assigned by the manager, which require similar skills in accordance with business needs and common sense.

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