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Peru - Dental Back Office Representative
hace 4 horas
As a **Dental Back Office Representative**, you’ll help keep our billing and/or insurance operations running smoothly. This role isn’t just about billing or insurance—you might also manage patient communication or other administrative tasks-it will depend on each client's needs. Whether verifying insurance, answering billing questions, or helping with everyday tasks, your work will make things easier for patients and providers.
**Key responsibilities**
- Dental Insurance verification: Confirm patients’ insurance coverage details, verify eligibility, and enter data with precision.
- Dental billing: Review claims, prepare invoices, and ensure billing is accurate and smooth.
- Insurance claims submission: Process and submit insurance claims efficiently to facilitate quicker reimbursements.
- Data entry and documentation: Accurately record patient information, insurance details, and billing codes.
- Provide real-time assistance, answering inquiries about billing, insurance claims, and account-related topics with a friendly approach.
- Collaboration and communication: Work closely with team members, sharing updates and escalating issues when necessary.
- Problem solving: Address issues patiently and proactively, adopting a solutions-focused mindset and escalating complex matters appropriately.
**What you’ll bring to the team**
- Experience in dental billing or dental insurance verification
- An eye for detail - You’re someone who catches the small stuff because you know accuracy matters.
- Comfort with tech - You’re at ease with online tools, dental software, and chat platforms, and you pick up new systems quickly.
- Great communication skills - You’re friendly, clear, and can explain complex info in a way anyone can understand.
- A problem-solving mindset - You’re proactive, positive, and love tackling challenges as they come.
- Empathy and patience - You bring a compassionate, patient-centered approach to sensitive healthcare topics.
- A willingness to learn - You’re adaptable, curious, and always ready to grow your skills.
