Systems Engineer

hace 4 días

Lima, Perú Fortinet A tiempo completo

**Jobs Duties and Responsibilities**:

- Pre-sales - assist in qualifying sales leads from a technical standpoint.
- Coordinate and run demo labs or proof-of-concepts required by customers.
- Perform demos, webinars, and talks to partners, customers, and prospects for delivering Fortinet’s cybersecurity message.
- Understand the needs and requirements of customers to deliver a high-level designs and architectures.
- Provide pre-sales technical support to Fortinet Sales representatives, Fortinet resellers and distributors, to positively influence sales within the region.
- Create/Modify/Translate technical documentation related to Fortinet products.
- Give proper follow-up to key projects and promptly report any deviation or potential issue, so the sales counterpart can be aware and proactively work on it.
- Support educational efforts (both in-classroom and remote) targeted to keep a high degree of knowledge about Fortinet’s solutions, to the partners, reseller, and distributor base.
- Participate in product development initiatives like beta tests, product GUI translations to Spanish, new features requests, engineering feedback, etc.
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate, and resolve customer's technical issues.
- Provide assistance to identified partners with post-sales training.

**Key Qualifications**:

- Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
- SALES: Typically requires 5-8 years of field sales experience
- Demonstrated ability to understand, deploy, and operate a range of cybersecurity tools.
- Strong presentation skills
- Strong understanding of the government procurement process
- Experience in technical/pre-sales support as a sales or systems engineer
- Strong understanding of operating systems, networking, and internet services
- Strong understanding of encryption and authentication technologies required
- Fluent in English

**Education & Experience**:

- Bachelor’s Degree or equivalent experience. Graduate degree preferred.
- Technical Certifications from organizations such as ISC2, CompTIA, Sans, Fortinet, and ISACA are a plus

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