Field Service Engineer

English proficiency is required. Please submit CV/Resume in English.- Be part of a global leader shaping the future of mining.- - Grow your career with exposure to advanced equipment and international best practices. About FLS FLS is a global leader in innovative mining solutions, committed to helping customers operate safely, efficiently, and sustainably. With a strong focus on technology, service, and expertise, we empower mining operations across the globe to optimize performance and achieve operational excellence. Joining FLS means being part of a passionate, forward-thinking team where your work makes a tangible impact. Key Responsibilities- Acts as the primary point of contact for customers, strengthening long-term relationships across FLSmidth Service, Sales, and Global Specialist teams.- Activates and coordinates Field Services Engineering (FSE), Professional Services, Sales, and Global Specialists to deliver optimal technical and lifecycle solutions aligned with customer needs.- Manages maintenance strategies versus spare parts requirements for installed FLSmidth equipment, ensuring reliability and performance throughout the asset lifecycle.- Identifies opportunities within existing customer installations for equipment replacement, upgrades, and the use of FLSmidth parts and consumables to increase share of wallet.- Provides market and customer insights to support the development of customer retention, growth, and lifecycle value plans.- Works closely with Solution Specialists to drive on-site consumables and service offerings.- Identifies opportunities to increase total Service Business Line (BL) order intake through Field Services Engineering engagement.- Develops, coaches, and supports new Site Account Managers and Site Account Representatives to strengthen customer coverage and service delivery.- Communicates with Global Service, Business Lines (BL), and Regional Sales & Lifecycle Management (RSLM) regarding market price competitiveness, supply localization, and globalization strategies.- Collaborates with Professional Services to deliver on-site customer support and identify Upgrades & Retrofits (U&R) opportunities that enhance customer value and operational performance. Qualifications & Experience- Minimum of 6+ years of experience working in the mining industry in the same or a similar role.- Bachelor’s degree in mechanical, Mechatronics, Electronics, Industrial Engineering, or a related engineering discipline.- Strong ability to work collaboratively across multiple teams and business areas, with experience managing and tracking KPIs in coordination with functional and business leaders.- Proven knowledge and experience in the preparation and development of commercial and technical proposals for the mining industry.- Demonstrated passion for the mining industry, with a proactive mindset focused on innovation and making a meaningful impact within a global industry leader.- Experience working closely with both suppliers and customers in a mining or heavy industry environment.- Solid experience within the mining industry.- Intermediate level of English, both written and spoken. What We Offer- Opportunity to work with a global leader in mining technology.- Hands-on, impactful work at major mining sites.- Professional development and training programs to enhance technical skills.- Dynamic and collaborative work environment.- Competitive compensation and benefits aligned with experience. FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries - for more information please visit >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- Especialización técnica de alto nível en HPGR dentro de una compañía líder global.- Impacto directo en faena, trabajando junto a los principales clientes mineros del sur del Perú.- Crecimiento profesional global, con acceso a conocimiento, tecnología y expertos internacionales. Sobre FLS FLS es líder global en el suministro de equipos, servicios y soluciones sostenibles para la industria minera. Con presencia en más de 60 países, trabajamos junto a nuestros clientes para mejorar la productividad, confiabilidad y sostenibilidad de sus operaciones. A través de nuestra ambición MissionZero, impulsamos la transformación hacia una minería con cero emisiones. Principales **Responsabilidades**: - Actúa como el principal punto de contacto con los clientes, fortaleciendo relaciones de largo plazo entre las áreas de Servicio, Ventas y Especialistas Globales de FLSmidth.- Activa y coordina a Field Services Engineering (FSE), Servicios Profesionales, Ventas y Especialistas Globales para entregar soluciones técnicas y de ciclo de vida óptimas, alineadas a las necesidades del cliente.- Gestiona las estrategias de mantenimiento versus los requerimientos de repuestos para los equipos FLSmidth instalados, asegurando la confiabilidad y el desempeño durante todo el ciclo de vida del activo.