Market Insights Specialist for Latam

hace 1 semana

Lima, Perú IQVIA A tiempo completo

**Job Overview**
Responsible to generate Business Insights based on market knowledge and data analytics to improve customer engagement across Latam

**Essential Functions**
- Research, analyzes and responds to client that require an in-depth understanding of the client, specific business line, and/or therapeutic market.
- Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.
- Assists team members to build, establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact, possibly focused on a specific product or service.
- Ensures, through review and verification, that the product deliverable meets the customer's specifications, including timeliness and quality.
- Partners with the account manager and clients to derive optimum value from IQVIA products and services by explaining and expanding the usage of current IQVIA deliverables and identifying revenue opportunities within existing clients.
- Maintains effective internal communications with sales and client service support to keep all apprised-on activities with the client.
- Monitors performance against existing service agreements and ensures client’s obligations are met.
- May conduct product/services and process training for clients and other employees.
- May conduct service meetings at client sites.

**Qualifications**
- Bachelor's Degree Req
- Around (4) years of related work experience Req

. Ability to integrate and analyze data
- Proficiency in MS Office, such as Excel and Powerpoint
- Ability to communicate effectively with various levels in the organization and to operate large transactional databases
- Demonstrated problem solving, analytical and strong customer service skills
- Demonstrated ability to develop and maintain relationships in a diverse stakeholders

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