Flights Coordinator

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries.

As the Flights Coordinator for Intrepid Travel, you will be primarily responsible for managing and coordinating all flight-related reservations to ensure accurate, timely, and cost-effective travel operations. This role focuses on airfare booking, ticket issuance, changes, reissues, and disruption management, while providing secondary operational support for hotel and service reservations as required by the business. A high-performing individual in this role will ensure compliance with fare rules, meet strict deadlines, and minimize operational impacts on traveller itineraries, in alignment with Intrepid's responsible travel values.

This full-time, position will operate on a hybrid basis out of our office in Lima, Peru.

Some of the experience you'll bring with you will include:

• Minimum 2 years of experience in flights reservations, ticketing, or travel operations.
• Proven hands-on experience with airfare reservation and ticketing systems (e.g. Amadeus).
• Strong understanding of airfare rules, ticket issuance, changes, reissues, cancellations, and penalties.
• Experience coordinating Flights bookings with airlines, consolidators, and internal teams.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Fluency in Spanish and English (written and spoken).
• Strong ability to manage multiple deadlines and operational priorities.

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

• Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trips
• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professional development and mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful.
These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.