HR Services Assistant

Position Status: This opportunity is for a secured role that is due to commence in February subject to approval. If you would like to be considered as we progress with this position, please click to apply.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. 

Within our business we harness our unique combination of leading-edge practical expertise and project delivery to unlock the potential in every project.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

• Safety First - Going Home Safe And Well
• Client Focus - Deliver On Our Promise
• Integrity - Always Do The Right Thing
• Create Opportunity - For Our People To Excel

Works within the HR services team, supporting UK and International colleagues.
Provides timely and accurate administration and coordinated transactional support throughout the employee lifecycle. 
Provides a full HR admin service to employees, acting as a first point of HR enquiries and supports projects and initiatives as required.

You'll Be Responsible For:

• Providing advice, administration and coordination of all transactional processes, throughout the employee lifecycle, works to achieve first time resolution so that the wider HR team and Mace colleagues feel supported and positive results are achieved.  
• Working to service level agreements (SLAs), to respond to first line queries, process documentation and system updates. Support and have a sound understanding of people policies and guidance.
• Ensuring quality, accuracy and integrity of people data maintaining and updating the Oracle human capital management (HCM) system.
  contributes to continuous improvement of HR services processes.
• Working with various systems to administer HR processes such as Taleo, Oracle HCM, Service now.
• Working with HR operation stakeholders to identify and understand local business needs and seek specialist support from our communities of excellence teams where appropriate. 
• Working collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You'll Need To Have:

• Digitally savvy and a competent user of MS Office.
• Experience working with HR systems and IT software.  
• Attention to detail, providing accurate first-time resolutions.   
• Demonstrates strong organisational skills and working effectively to deadlines. 

You'll Also Have:

• Previous experience of working in a similar environment or role in HR/Administrative capacity (or equivalent).  
• Confidence and self-belief to provide advice and coordination of HR activity through effective communication.
• Strong interpersonal skills and ability to communicate clearly both written and oral.  
• Demonstrates taking ownership of own continuous personal development. 

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

We are also open to discussing part time, flexible, and hybrid working options if suitable within the role. 

Please remember the Employee Referral Scheme and if there are any talented people you can recommend, just click the button and use the 'Refer a friend' feature found within the relevant job.