Engineering Manager

OpenLoop is looking for a
Engineering Manager
to join our team in Lima, Peru. This role will be a member of the
Engineering
Team.

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

Our Company Culture

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Responsibilities

Team Leadership & Management

• Lead, mentor, and develop a team of 3-7 software engineers
• Conduct regular 1:1s, performance reviews, and career development planning
• Foster a culture of innovation, collaboration, continuous learning, sense of urgency and over communication.
• Recruit, interview, and onboard new engineering talent
• Collaborate with engineering leadership on team planning and resource allocation
• Promote best practices in software development and code quality

Technical Strategy & Product Development

• Define and implement technical strategy aligned with business objectives and our Cloud Center of Excellence
• Oversee the full software development lifecycle from conception to deployment
• Drive architectural decisions and technology stack choices
• Ensure code quality, security, scalability and maintainability standards
• Champion agile development methodologies and continuous integration
• Lead technical design reviews and architecture discussions
• Spend 20% to 30% of your time doing hands-on work.

Cross-Functional Collaboration

• Strategically partner with product managers to translate requirements into technical solutions
• Collaborate with QA teams to establish comprehensive testing strategies
• Coordinate with the SRE team for seamless deployments
• Engage with stakeholders to communicate technical progress and challenges
• Support other business teams with technical expertise

Project Management & Delivery

• Plan and execute complex software projects with multiple dependencies
• Manage project timelines, resource allocation, and risk mitigation
• Ensure timely delivery of high-quality software releases
• Implement and maintain development processes and workflows
• Monitor team velocity and continuously improve development efficiency
• Drive post-mortem processes for incidents and project retrospectives

Requirements

Experience

• 8+ years of software engineering experience with 3+ years in management roles
• Proven track record of leading high-performing engineering teams
• Experience with full-stack development and modern software architectures
• Background in agile development frameworks (Scrum, Kanban)
• Experience with software development lifecycle and release management

Technical Skills

• Strong proficiency in multiple programming languages (Typescript, Python, etc.)
• 5+ years of experience with
• Deep understanding of software architecture patterns and design principles
• Advanced knowledge and experience with Amazon Web Services
• Knowledge of database systems, both SQL and NoSQL
• Familiarity with CI/CD pipelines and automated testing frameworks
• Understanding of security best practices and compliance requirements

Leadership & Communication

• Advanced English (C1) fluency
• Excellent verbal and written communication skills
• Experience leading technical discussions and presenting to stakeholders
• Ability to translate business requirements into technical solutions
• Strong problem-solving and decision-making capabilities
• Experience with conflict resolution and team dynamics
• Proven ability to attract and retain top engineering talent

Desired Skills

Additional Experience

• Experience in startup environments
• Background in highly regulated industries (healthcare, fin-tech, etc.)
• Experience with event-driven architecture and distributed systems
• Knowledge of machine learning and AI technologies
• Background in open source contributions and community involvement

Technical Depth

• Experience with modern frontend frameworks (React, Vue, Angular)
• Knowledge of backend frameworks and API design
• Understanding of performance optimization and scalability
• Experience with monitoring and observability tools
• Familiarity with data analytics and business intelligence tools
• Knowledge of emerging technologies and industry trends

Certifications

• AWS Certified Solutions Architect or similar cloud certifications
• Relevant technical certifications in programming languages or frameworks

Our Benefits

• Contract under a Peruvian company ID("Planilla"). You will receive all the legal benefits in Peruvian soles (CTS, "Gratificaciones", etc).
• Monday - Friday workdays, full time (9 am - 6 pm).
• Unlimited Vacation Days - Yes We want you to be able to relax and come back as happy and productive as ever.
• EPS healthcare covered 100% with RIMAC —Because you, too, deserve access to great healthcare.
• Oncology insurance covered 100% with RIMAC
• AFP retirement plan—to help you save for the future.
• We'll assign a computer in the office so you can have the best tools to do your job.
• You will have all the benefits of the Coworking space located in Lima - Miraflores (Free beverage, internal talks, bicycle parking, best view of the city)