Manager, Supply Chain

What's
Unique
About You
Is What Makes Us Better Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today

Papa Johns is seeking a highly motivated and collaborative Supply Chain Manager to support our growing footprint across Latin America. In this role, you will serve as a strategic partner to regional teams, franchisees, and suppliers - offering insights, guidance, and oversight to ensure supply chain efficiency, resilience, and alignment with Papa Johns global standards.

While this position does not directly manage procurement or conduct contract negotiations, it plays a critical role in enabling supply chain success across markets by acting as a connector, advisor, and subject matter expert.

Duties And Responsibilities

• Serve as a regional advisor to franchisees and internal stakeholders on supply chain best practices, supplier performance, and demand planning across Latin America.
• Support the onboarding and operational alignment of new suppliers and distributors, ensuring adherence to Papa John's quality and service standards.
• Act as a liaison between the global supply chain team and Latin American markets to align strategies, identify risks, and support local execution.
• Monitor regional supply chain KPIs and provide actionable recommendations to improve service levels, cost efficiency, and inventory optimization.
• Partner with QA, R&D, Marketing, and Operations to support regional product launches and ensure supply readiness.
• Support efforts to ensure Food Safety and Quality standards and compliance.
• Advise on regional supply chain disruptions, providing solutions or alternatives in coordination with local and global teams.
• Facilitate communication and collaboration among cross-functional teams, including finance, legal, and franchise development.
• Partner with US Supply Chain and Export operations.

Functional Skills

• Supply chain advisory and best practice guidance
• Supplier onboarding and operational alignment
• Stakeholder management and influencing without authority
• Demand planning support
• KPI monitoring and supply chain performance analysis
• Risk identification and mitigation in supply chain operations
• Cross-functional collaboration (QA, R&D, Marketing, Operations, etc.)
• Support for supply chain compliance and food safety standards
• Regional logistics and market environment knowledge (Latin America focus)
• Bilingual communication (Spanish and English)
• Project coordination for supply readiness and product launches
• Export operations support

Education, Experience & Certifications

• Bachelor's degree in Supply Chain Management, Business, Operations, or a related field.
• 5+ years of supply chain experience, preferably in food service, QSR, or FMCG sectors.
• Strong understanding of Latin American markets and logistics environments.
• Bilingual in Spanish and English required.
• Travel within Latin America approximately 20%.
• Demonstrated ability to influence cross-functional stakeholders without direct authority.
• Excellent analytical, communication, and relationship management skills.
• Experience working in a multi-national, franchise-driven organization is a plus.

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let's face it – it's also pizza If you want a fulfilling career with a company that's always moving forward, we're the right place.

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