Inside Sales Specialist
hace 4 días
About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.
Inside Sales SpecialistLocation: San Isidro Office, Peru / On-site
Position Summary
The Inside Sales Specialist is responsible for managing and retaining a portfolio of existing customer accounts through proactive engagement and solution alignment. This role focuses on building strong customer relationships, ensuring satisfaction, and identifying opportunities to renew, expand, or optimize current solutions.
Key Responsibilities
- Manage and maintain a portfolio of existing customer accounts, ensuring high levels of satisfaction and retention.
- Conduct regular account reviews to assess customer needs and identify opportunities for renewal, upsell, or cross-sell.
- Proactively engage with customers to resolve issues, provide solutions, and deliver value.
- Collaborate with cross-functional teams (e.g., Customer Success, Technical Support, Marketing) to ensure seamless service and support.
- Track and report on account performance, renewal status, and growth opportunities.
- Maintain accurate records in CRM systems and ensure compliance with internal processes.
Qualifications
- Bachelor's degree in Business, Marketing, or related field (or equivalent experience).
- Proven experience in inside sales, account management, or customer success roles.
- Strong communication and relationship-building skills.
- Ability to identify customer needs and align solutions effectively.
- Proficiency in CRM tools and Microsoft Office Suite.
- Results-driven with excellent organizational and time management skills.
Preferred Skills
- Experience in (retail, hospitality, technology, SaaS, etc.).
- Knowledge of sales methodologies and customer engagement strategies.
- Fluency in Spanish and English.
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
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