KYC Analyst

hace 2 semanas

Lima, Perú eClerx A tiempo completo

Job Description
KYC Analyst
Location: Lima, Peru

Type: Full-time

Department: Customer Operations

Job Summary
We are looking for Outreach Analysts fluent in Spanish & English to support periodic and trigger-based KYC reviews. This role focuses on client and front-office engagement, ensuring timely collection of KYC documents and resolution of queries.

Responsibilities

  • Initiate and manage client outreach for KYC document collection
  • Coordinate with relationship managers and compliance teams
  • Track, follow up, and manage outstanding KYC documentation
  • Maintain accurate communication logs and outreach trackers
  • Provide timely updates to periodic review and internal teams
  • Support audit-readiness by ensuring documentation completeness
  • Escalate delays or issues in document collection to relevant stakeholders
  • Contribute to continuous improvement of outreach processes and client experience

Eligibility Requirements

  • 2–4 years of experience in KYC support or outreach roles or Client servicing roles
  • Strong verbal and written communication and organizational skills
  • Fluency in Spanish & English
  • Prior experience in financial services or compliance preferred
  • Ability to work under tight deadlines across multiple reviews and able to work independently

What We Offer

  • Competitive salary and performance bonuses
  • Flexible working hours
  • Career growth opportunities and ongoing training
  • Inclusive, supportive company culture

How To Apply

  • Click "Apply Now" to submit your resume through our career site
  • Be sure to include any relevant experience that aligns with the role.
  • Qualified candidates will be contacted by a member of our recruitment team for next steps

About EClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.

The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

For more information, visit

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eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here

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