Direct Sales Manager

The Direct Sales Executive will acquire and develop ultra-high-net-worth individual (UHNWI) relationships through a high-trust, high-touch commercial approach. The role is responsible for building a qualified pipeline, converting prospects through a premium consultative process, and coordinating a personalized onboarding experience in close partnership with internal onboarding and compliance teams. Success requires deep product and objection handling training, disciplined pipeline execution and immediate qualification and closing skills (prospects are often a one-shot opportunity). Benefits of working at Insignia You will operate in a dynamic, premium environment at the pinnacle of luxury banking and concierge experience worldwide, backed by more than 30 years of expertise. The role offers unique access to ultra-high-net-worth networks, including exclusive events and venues where relationships are built at the highest level. At Insignia, ambition is matched by execution—our mindset is captured in a simple promise we live by every day: “Yes to impossible.”

Key responsibilities
• Develop and execute a pipeline plan with clear weekly activity and conversion targets.
• Source qualified prospects through trusted networks, introducers, strategic partners, and high-calibre events.
• Enable premium discovery meetings to diagnose needs (privacy, service expectations, lifestyle, and financial preferences) and qualify fit.
• Present Insignia’s value proposition credibly and consistently, tailored to the client’s context, without discounting premium positioning.
• Manage objections with composure (fees, privacy, onboarding requirements, ‘why Insignia’ comparisons) and progress deals to decision.
• Coordinate onboarding with internal stakeholders, ensuring a seamless, compliant client experience.
• Maintain excellent CRM hygiene: accurate updates, follow-ups, and reporting cadence.
• Protect brand integrity through disciplined qualification, ethical conduct, and confidentiality at all times. Qualifications and experience
• Proven sales track record in premium, relationship-led environments (e.g., private banking, luxury services, UHNW advisory, premium membership models). Experience within the luxury sector and exposure to HNW/UHNW clients are preferred, with relevant backgrounds including luxury fashion, automotive, hospitality, food and beverage, and luxury real estate. Profiles from football, gaming, and crypto/digital assets are also highly relevant.
• Demonstrated ability to source leads through trusted networks and introducers; comfort operating in an invitation-led context. Strong ability to use an established network to build high-value relationships and generate new business opportunities across LATAM is essential.
• Strong written and verbal communication with the ability to create tailored proposals and deliver polished presentations.
• Comfort working with structured processes (CRM, pipeline stages, reporting cadence) in a target-driven environment.
• High integrity, discretion, and professionalism; able to operate confidently with senior stakeholders and demanding clients.
• Fluent Spanish is essential. Portuguese is highly desirable, particularly for the Brazilian market. A good working level of English is sufficient;
• Candidates may be based in Spain, LATAM or elsewhere, provided they are able to travel to Spain when required.
• Strong connections to the new generation of wealth in LATAM are particularly desirable, including entrepreneurs, business owners, athletes, and individuals from the digital, gaming and crypto ecosystems, with access to self-made HNW/UHNW individuals and emerging wealth. Working style and mindset
• Client-first, service-oriented approach with premium standards.
• Calm under pressure; resilient and tactful with strong personalities.
• Collaborative and proactive across functions (sales, compliance, ops, concierge, leadership).
• Disciplined follow-through: closes loops, meets commitments, and communicates clearly.