Teleperformance Deutschland |

(Intermediate-advanced English) Customer Expert

We’re looking for a Customer Expert . You will be responsible for providing excellent multichannel customer service by being a good listener and aiming to resolve situations on the first contact by being proactive, patient, and understanding. You have to work with confidential customer information while handling it sensitively and maintaining a constant knowledge of our client’s products, services, and promotions.

• Keep every customer engaged with a direct and friendly touch.
• Boost the client's business by showcasing their products and services.
• Handle sensitive customer data with utmost care and confidentiality.

• Has an intermediate and up English level.
• Has skills to solve situations with a positive attitude.
• Has active listening skills.
• Is proactive and confident.

• Performance Bonus.
• On-site Bonus.
• TOP employee fund.

We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers worldwide Great Place To Work has certified us as one of the best places to work in the country and the world.

At Teleperformance, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected.