Chief Operations Officer
hace 2 días
Chief Operations Officer (COO)
We are seeking a seasoned executive with 20 years of experience in the telecommunications sector and at least 10 years of senior management experience to lead our operations.
About the RoleThe successful candidate will be responsible for managing cross-functional teams, developing strategies to improve operational efficiency, and implementing metrics to manage service providers.
A key focus area will be reviewing and analysing technical disciplines to identify solutions that build sustainable and flexible delivery capacity.
This role also involves developing and implementing end-to-end operations support systems and business support systems to support various business services.
Additionally, the COO will drive corporate governance, vision, and mission, as well as promote a healthy working culture with integrity and good work ethic.
Requirements- Bachelor's degree in Engineering or related field.
- At least 20 years of experience in telecommunication operations with 10+ years in senior management positions.
- Strong knowledge of OSS/BSS aspects including DWDM, subsea cables, Data Centres, IP core, Billing, and IT.
- Experience in establishing and documenting end-to-end OSS/BSS processes.
- Data analysis skills to ensure KPIs and SLAs are met.
- Excellent leadership, communication, and interpersonal skills.
- Action-oriented with strong ownership and execution skills.
- Fluency in English and Bahasa Malaysia is required.
Salary: $250,000 - $350,000 per annum, depending on experience.
Location: Telecommunications sector, leading organisation.
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